Summary
Overview
Work History
Skills
References
Timeline
Generic

Josey Grant

Henderson Valley,AUK

Summary

To whom it may concern,

I am a Hardworking employee with great customer service skills, multitasking, and time management abilities to give every customer a positive and memorable experience.

I take pride in my appearance and work ethic.

I am a driven and highly motivated employee who desires to take on new challenges. I am calm and composed in a stressful situation, and can adapt to work effectively unsupervised and quickly master new skills.

Overview

2
2
years of professional experience

Work History

Metal Worker

D.H Customized components
04.2024 - Current
  • Maintained records of all incoming and outgoing invoices
  • Working with Zero
  • Performed data entry tasks such as entering invoice details into an automated system
  • Cut metal components to size using powered saws and shears
  • Grind rough edges of cut metal items using portable or stationary grinding machines
  • Set up tools and equipment for fabrication jobs including drills, lathes, and milling machines
  • Cut, shaped, and bent metal plates, sheets, and tubes.

Membership Clerk

Costco Wholesale, WestGate
09.2022 - 12.2023
  • Greeted customers and provided friendly customer service
  • Provided information on company policies, warranties, guarantees, and other related matters
  • Performed daily opening and closing procedures such as counting money restocking cleaning etc
  • Complied with all health and safety regulations while performing job duties.
  • Assisted co-workers with tasks as needed to ensure smooth operations.
  • Build loyal members through friendly interactions and consistent appreciation.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Handled customer complaints and concerns promptly, escalating complex issues to the direct supervisor or manager for quick resolution.
  • Answered incoming calls from customers regarding product information, returns, and other related inquiries.
  • Performed cashier duties including processing credit card, and cash payments and issuing receipts.
  • I used AS400 to create new/Updated accounts for customers by entering personal information into a computer system.
  • I maintained a clean work environment by adhering to company safety procedures.
  • Completed documentation related to receiving, stocking, returns and other activities accurately.
  • Received and processed incoming shipments of merchandise.
  • Participated in physical inventories of stock on hand periodically.
  • Sorted returned merchandise for restocking or disposal.
  • Provided customer service by answering questions about product location, price and availability.
  • Inspected stock for damage or defects and reported issues to management.

Customer service Clerk

Paradise Entertainment, Avondale
04.2022 - 09.2022
  • Received payment by cash, credit cards, vouchers or automatic debits
  • Issued receipts, refunds, credits or change due to customers
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel
  • Performed data entry tasks into various computer systems accurately and efficiently
  • Maintained an organized filing system of paper documents and electronic files
  • Assisted in the preparation of food items according to recipes and instructions
  • Cleaned kitchen areas, equipment and utensils
  • Stocked supplies such as food, dishes, utensils, and cleaning materials
  • Served meals to customers in a friendly and courteous manner
  • Greeted customers upon arrival
  • Prepared beverages such as coffee, tea, soda, and alcoholic drinks
  • Maintained cleanliness standards for all service areas including the dining room, kitchen, and storage areas.

Skills

  • Time management
  • Computer skills
  • Working with AS400
  • Customer Service
  • Communication
  • Handling customer complaints
  • Well presented
  • Attention to detail
  • Can do attitude
  • Phone inquiries
  • Money Handling
  • Data Entry
  • Adaptive team player
  • New Hire Training

References

  • Tui Sula, 022 342 0119, tsula@costco.co.nz
  • Pele Kse, 022 0197 450, pkairausiaosienefatu@costco.co.nz
  • Alexia Keogh, 021 031 3523, alexiakeogh20@hotmail.com
  • Pete Curac, 021 663 894, Pete@dhcc.co.nz

Timeline

Metal Worker

D.H Customized components
04.2024 - Current

Membership Clerk

Costco Wholesale, WestGate
09.2022 - 12.2023

Customer service Clerk

Paradise Entertainment, Avondale
04.2022 - 09.2022

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Josey Grant