Josh Holman
Summary
Motivated and self-driven, I have dedicated 15 years of my career to professional growth in Wellington before relocating to pursue a new path in emergency services. Currently serving as the Group Operations Manager and relief Area Operations Manager for St John Ambulance in the Horowhenua and Mid Central area, I find great satisfaction in my current role. However, now I am ready to elevate my career to the next level.
Overview
19
19
years of professional experience
Work History
Group Operations Manager
Hato Hone St John
04.2023 - Current
- Direct Reports: 50 full time staff + 10 casuals and 12 volunteers.
- Developed strong relationships with local hospitals and emergency departments to facilitate seamless patient transfers.
- Developed interagency relationships within the emergency sector and engaged in the monthly meetings with the emergency management team for both the Horowhenua and Palmerston North City Council.
- Achieved timely resolution of personnel issues by mediating conflicts between staff members, addressing performance concerns, and providing constructive feedback.
- Improved patient care by implementing efficient emergency response protocols and providing continuous feedback to paramedics.
- Maintained a safe working environment by conducting regular safety audits, identifying potential hazards, and implementing corrective measures.
- Maintained high levels of preparedness for mass casualty incidents through regular drills and coordination with regional disaster response teams.
- Managed on-scene operations during emergencies, ensuring timely and effective delivery of medical services.
- Develop and Maintain the business continuity plans for St John Horowhenua.
- Work alongside and engage with my peers in HR and Recruitment.
Relief Area Operations Manager
Hato Hone St John
04.2023 - Current
- Direct Reports 5 managers, 110 full time staff, 50 volunteers and 25 casuals.
- Manage the staff and ambulance service delivery for the Mid-Central Area.
- High-level stakeholder engagement, performance, planning and strategy.
- Managing emergency scenes and working on tactical plans for the region.
- On call to respond as a manager to scenes and work alongside inter agency's.
Emergency Medical Technician
Hato Hone St John
05.2022 - 04.2023
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
Regional Manager and Key Account Manager
New Zealand Data Ltd
01.2021 - 05.2022
- Direct Report 8 full-time - 20 contractors
- Regional Manager Manawatu and the key account manager to the New Zealand Defence Force.
- Responsible for the Manawatu region overseeing 2 x Project Managers and 6 FTE's.
- Delivering projects and securing sales.
- Relationship Management
Project Manager
New Zealand Defence Force
03.2018 - 01.2021
- Direct Report 10 full-time and 15 contractors
- Approx Budget: ICT component from a $15m regeneration program.
- Project manager with responsibility of managing and overseeing the install of the ICT components into the Defence Headquarters.
- Working closely with Key stake holders and the project team.
ICT Fit Out Team Manager
New Zealand Defence Force
11.2016 - 03.2018
- I took on this role days following the 2016 Kaikoura earthquake in this role I was tasked to oversee and manage the install of ICT systems for NZDF as they stood up temporary office accommodation for their Headquarters staff
- I was responsible for the logistical planning & coordination of removing and installing classified ICT equipment
- I was responsible for managing staff performing the installation of equipment into new & old office spaces
- I provided on the ground leadership direction, was responsible for rostering and direction and the overall quality assurance of ICT installs and ensure NZDF policy was met for the protection of classified systems.
Security Supervisor
NZ Zealand Defence Force
04.2015 - 06.2016
- Overall staff management of twenty staff members working on rotational shifts to provide 24/7 cover for an operational NZDF site
- I was responsible for the overall leadership & direction maintaining their 24/7 roster and I was on call afterhours for any operational requirements.
Casual ICT Installation Technician & Supervisor
New Zealand Defence Force
06.2013 - 06.2016
- I was employed as apart of the Wellington Relocation Programme, where my responsibility's included performing the IT fitout of desks in the new office spaces this progressed to more reasonability assisting with work planning, rostering of casual staff to perform fit out duties & the overall quality assurance.
Senior Security Officer - HQJFNZ
New Zealand Defence Force
11.2008 - 04.2016
- Working a DDNN roster where I was responsible for the management of staff and the day to day running of a shift on an operational NZDF site
- Main tasks were to ensure posts were maned, performing security patrols of secure areas, operational control room duties, escorting of contractors and un-cleared visitors in secure areas.
Retail Sales
Mitre 10 Mega
08.2005 - 11.2008
- Provided knowledgeable product recommendations based on individual client needs, driving retail sales growth.
Volunteer Firefighter
Fire And Emergency New Zealand
10.2023 - Current
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Administered first aid and conducted emergent response management.
Volunteer
St John
03.2010 - 01.2022
- Perform patient assessment, treatment, transport or referral, as part of an emergency ambulance crew or Event crew.
Volunteer District Youth Manager
St John
04.2010 - 05.2013
- Oversaw six youth divisions in the way of management I had the responsibility of twelve volunteer managers, their Leaders and the cadets, I was responsible for organisation of large youth events, planning and logistics in the district
- I managed the district budget, was the point of contact for the area committees
- With the work I did in the role, the development of the area and the starting up of two additional youth divisions I was nominated and awarded the St John Member of the order award in 2012.
Skills
- Emergency Response Management in the ambulance environment
- Health and Safety Management
- Organizational Development
- Staff and Team Leading Management
- Decision Making Skills
- Logistics and Facilities Management
- Experienced Senior Project Practitioner
- Experience in working on classified documents
- Experience in working in high-pressure environments
Qualifications and certifications
- New Zealand Diploma in Ambulance Practice - Hato Hone St John
- CIMS 3 - New Zealand Institute of Skills & Technology
- Tactical Command Course - Hato Hone St John
- Health and Safety Consultant - Site Safe NZ
- National Certificate - Prince 2 (Project Management) - The Knowledge Academy NZ
- National Certificate in Emergency Care - Hato Hone St John
- National Certificate in Educational Achievement Level 3 - Wanganui City Collage
Awards and honours
Member of the order - Hato Hone St John
Service Medal - Hato Hone St John
Grand Prior Award - Hato Hone St John
Key skills and attributes
- Experience and understanding of the New Zealand Defence Force working in a secure environment.
- Experience in providing management, mentoring, direction and support to staff.
- Strong understanding of staff rostering, Logistics coordination
- Ability to deliver on key result areas to the highest standards.
- Project Management of office relocation planning and coordination.
- Excellent relationship management skills across a wide range of disciplines and organisational levels.
- A professional approach to understanding client's needs and providing excellent service.
- Development of Health and Safety Worksite plans
Timeline
Volunteer Firefighter
Fire And Emergency New Zealand
10.2023 - Current
Group Operations Manager
Hato Hone St John
04.2023 - Current
Relief Area Operations Manager
Hato Hone St John
04.2023 - Current
Emergency Medical Technician
Hato Hone St John
05.2022 - 04.2023
Regional Manager and Key Account Manager
New Zealand Data Ltd
01.2021 - 05.2022
Project Manager
New Zealand Defence Force
03.2018 - 01.2021
ICT Fit Out Team Manager
New Zealand Defence Force
11.2016 - 03.2018
Security Supervisor
NZ Zealand Defence Force
04.2015 - 06.2016
Casual ICT Installation Technician & Supervisor
New Zealand Defence Force
06.2013 - 06.2016
Volunteer District Youth Manager
St John
04.2010 - 05.2013
Volunteer
St John
03.2010 - 01.2022
Senior Security Officer - HQJFNZ
New Zealand Defence Force
11.2008 - 04.2016
Retail Sales
Mitre 10 Mega
08.2005 - 11.2008
Similar Profiles
Georgia SkipperGeorgia Skipper
Clinical Administrator at Hato Hone St JohnClinical Administrator at Hato Hone St John
Zoelle (Zoey) DaviesZoelle (Zoey) Davies
Retail Manager at Hato Hone St JohnRetail Manager at Hato Hone St John
Bartek KusmierzBartek Kusmierz
Advanced Life Support Tutor at Hato Hone St John New ZealandAdvanced Life Support Tutor at Hato Hone St John New Zealand
Caitlin O'ReillyCaitlin O'Reilly
Emergency Medical Technician at Hato Hone St JohnEmergency Medical Technician at Hato Hone St John
Sorcha McNamaraSorcha McNamara
Group Operations Manager at South West Truck & VanGroup Operations Manager at South West Truck & Van