Josh O’Brien

• Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
• Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
• Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
• Implemented cost-saving measures to enhance profitability and align with budget.
• Trained employees in essential job functions.

• Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
• Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
• Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
• Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
• Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Kept bar presentable and well-stocked to meet customer needs.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Developed strong relationships with local businesses and event organizers leading to increased referrals and group bookings.
• Facilitated conflict resolution among staff members when necessary, fostering a positive work atmosphere.
• Oversaw shift changes, effectively communicating pertinent information between teams for seamless transitions.
• Assisted with staff scheduling to ensure adequate coverage during peak hours.
• Mentored new team members, providing them with necessary training and support for their success in the role.
• Monitored safety protocols, ensuring a secure environment for both guests and staff members.

• Mentored and trained staff members to ensure exceptional customer service standards.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Closed out cash register and prepared cashier report at close of business.
• Crafted special drink and cocktail menu items for seasonal offerings.

• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

I was part of the set-up team for a gymnastics club in Dubai, my role was to bring the heavy equipment out of the store cupboard and set it up before the classes began, then put it all away 6 hours after the classes were over.

• Maintained a safe work environment by following established protocols and guidelines during setup operations.
• Documented all setup procedures accurately, ensuring consistency across multiple shifts and operators.
• Managed inventory levels of essential tools and supplies required for efficient setup processes.

• Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
• Managed production budgets effectively, ensuring optimal resource allocation for each project phase.
• Collaborated with diverse teams of professionals, fostering a positive and productive working environment.
• Enhanced visual storytelling by utilizing cutting-edge filming equipment and techniques.

• Identified ideal filming locations by conducting thorough research and analyzing script requirements.
• Established strong relationships with local property owners for seamless location acquisition and negotiation processes.
• Managed budgets effectively, securing optimal locations within financial constraints.
• Conducted site visits, photographing potential locations for director''s review and selection.
• Provided detailed location information packs to production teams, facilitating efficient decision-making processes.

• Coordinated with clients to ensure their vision was accurately represented in the final product.
• Enhanced video production quality by implementing innovative filming techniques and equipment.
• Streamlined the editing process for faster turnaround times, leading to increased client satisfaction.
• Collaborated with creative teams to develop visually appealing storyboards and shot lists for various projects.
• Managed budgets and resources effectively, ensuring timely completion of all projects within allocated funds.
• Mentored junior team members, fostering a collaborative work environment and improving overall team performance.
• Increased brand visibility by directing high-quality promotional videos for clients across multiple industries.
• Developed strong relationships with clients through effective communication and understanding of their vision, resulting in repeat business.

• Crafted visually compelling stories by utilizing advanced camera techniques and equipment for various productions.
• Improved production quality with expert lighting design and implementation, enhancing the overall visual experience for audiences.
• Managed complex shooting schedules, ensuring timely completion of projects while maintaining high artistic standards.
• Maximized creative potential through skillful use of composition, framing, and camera movement, resulting in dynamic visuals.
• Led teams of camera operators and assistants to achieve a cohesive vision across multiple shoots and locations.
• Utilized post-production software for color grading and editing purposes, creating polished final products that met client expectations.
• Developed strong relationships with clients, working closely with them to establish project goals and deliver high-quality results.

I was part of a small team of students who were tasked with counseling younger students who were having problems/issues with school. Prior to talking to any students we were required to the completion of an 18 week training course.

I would take part in small sets with a group of other talents, the end game was purely to make the audience enjoy their night, escape from the seriousness of the outside world.

I was approached by the owners of a rentable holiday villa in the south of France, they wanted a short promotional video which would go on their website showing what the villa, I was approached by the owners of a rentable holiday villa in the south of France, they wanted a short promotional video which would go on their website showing what the villa contained.

Each Easter and half term between the years 2015 and 2017 I would work everyday with the local school (JESS) by helping support and supervise classes in sport and arts for young children.

I was part of the ComicCon Media Team and my role was to film interviews with cosplayers, fans, and actors who were part of the event (Christopher Lloyd, Nikolaj Coster-Waldau, Max Landis and Nick Frost).