Joshneel Prakash
Auckland,Flat Bush
Summary
Value driven experienced IT professional with expertise in System Administration, IT Infrastructure support. Have been priviledged to spend 5+ years at Coca-Cola Europacific Partners where I have gained significant exposure working with new technologies in the IT infrastructure/ Networking space. Enjoy bouncing ideas off others and always curious to learn mote.
Work colleagues have described me as someone who is easy to work with and a good character to have in a collaborative environment.
When time permits, I enjoy competing in motorsport events and playing my guitar.
Overview
8
8
years of professional experience
Work History
IS Support Analyst
Coca Cola Europacific Partners
07.2018 - Current
- Managed/Provided support for our hardware fleet - Windows/Android/IOS 1000+ devices
- Provided admin support for O365 (All admin centres)
- Supported Warehouse Management system app (Swisslog)
- Communicated with vendors on business needs/service improvements
- Supported peripherals throughout the organisation ie Scanners/Courier label Printers/Projectors/Meeting room kits/team kits etc
Work Experience - Data Migration
Frucor Suntory New Zealand
01.2016 - 01.2018
- Worked on new Frucor Website at the time.
- Migrated data from old site to new site using Wordpress.
- Developed training documentation for site editors.
Education
Bachelors in Information And Computer Science -
Auckland University of Technology
Auckland, NZ07.2017
Skills
- Build and Support Windows 10/IOS/Android
- Azure/Active Directory/Server 2022
- Off365 Administration - All admin centres
- MDM's - Intune and Workspace One
- ServiceNow
- Exposure to many Cisco technologies - SD WAN/Umbrella/Stealthwatch/ISE
- Security wise Administration for ATP > Defender for Endpoint/ Cyberark (PAM)
- UCCM/UCCX
Accomplishments
- Hardware Refreshes
- Migration of users/IT resources to a new domain
- Involved in SD WAN implementation
- Printer rollout Canon to Ricoh
- Implementation of Teams meeting room kits
Timeline
IS Support Analyst
Coca Cola Europacific Partners
07.2018 - Current
Work Experience - Data Migration
Frucor Suntory New Zealand
01.2016 - 01.2018
Bachelors in Information And Computer Science -
Auckland University of Technology
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