Joshua Kafu
Auckland,New Zealand
Summary
Proven Class 2 Furniture Delivery Driver with a track record of enhancing customer satisfaction through meticulous attention to detail and courteous service, notably at Danske Mobler. Skilled in route planning and furniture assembly, demonstrating a positive attitude and problem-solving abilities. Achieved a significant reduction in delivery-related issues by employing efficient loading techniques and maintaining a clean driving record. Punctual and efficient Driver known for reliability and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
15
15
years of professional experience
Work History
Class 2 Furniture Delivery Driver
Danske Mobler
2019.01 - Current
- Loaded truck and properly secured items to prevent damage for deliveries.
- Improved customer satisfaction by providing professional, courteous service throughout the delivery process.
- Demonstrated strong attention to detail while inspecting furniture before delivery, identifying any defects or damages prior to departure from the warehouse.
- Coordinated with management on route adjustments as needed based on traffic conditions or other unforeseen circumstances.
- Collaborated with warehouse staff to ensure timely loading and unloading of inventory for delivery.
- Handled customer inquiries and concerns regarding deliveries, resolving issues promptly to maintain positive relationships.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Prevented potential issues by proactively reporting any mechanical or safety concerns with company vehicles to management for prompt resolution.
- Assisted with assembly and installation of furniture at customer locations when required.
- Maintained accurate records of deliveries, including signatures and confirmation documentation.
Driver's Assistant
Auckland Wide Removals
2010.01 - 2019.01
- Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
- Facilitated seamless transitions between homes or offices by coordinating efficient loading and unloading of moving trucks.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Loaded and unloaded trucks with customer possessions.
- Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
- Followed safety protocols to prevent accidents and injuries.
Education
Wesley College
Pukekohe, NZSkills
- Heavy Lifting
- Warehouse Operations
- Furniture Assembly
- Route Planning
- Vehicle Maintenance
- Unloading Techniques
- Positive Attitude
- GPS Navigation
- Time Management
- Safe Driving
- Dependable and reliable
- Attention to Detail
- Time management skills
- Problem-Solving
- GPS and route planning
- Valid Driver's License
- Clean Driving Record
- Safe Driving Record
- Roads and highways knowledge
- Shipping and packaging
- Complex Problem-Solving
- Stocking and Inventory
- Local routes understanding
- Pre-Trip and Post-Trip Inspections
Timeline
Class 2 Furniture Delivery Driver
Danske Mobler
2019.01 - Current
Driver's Assistant
Auckland Wide Removals
2010.01 - 2019.01
Wesley College
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