Joshua McKeon
Christchurch
Summary
Versatile and results-driven professional with a robust background at Inline Plumbing Ltd, showcasing expertise in plumbing repairs and project management. Excelled in piping installation and team collaboration, training and managing apprentices, quoting/ estimating jobs, significantly enhancing project efficiency and customer satisfaction. Renowned for troubleshooting prowess and a continuous learning commitment, consistently delivering high-quality outcomes in diverse environments.
Overview
16
16
years of professional experience
Work History
Plumber, Drainlaying
Inline Plumbing Ltd
06.2014 - Current
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Complied with state plumbing codes throughout duration of each project.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Offered guidance and training to junior team members.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Inspected sewers and piping systems to assess quality and condition.
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
- Eliminated risks by correctly identifying potential safety hazards.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
- Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
- Read blueprints to determine appropriate materials and procedures for each project.
- Completed projects within budget constraints by accurately estimating material costs and labor hours.
- Achieved faster project turnaround times by effectively prioritizing tasks based on urgency and complexity level of the job at hand.
- Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Developed long-lasting relationships with suppliers, securing favorable pricing on materials for the company''s benefit.
- Reduced water consumption for clients with installation of high-efficiency fixtures.
- Provided exceptional service, receiving numerous commendations from satisfied customers.
- Trained new plumbers in best practices, enhancing team efficiency and service quality.
- Enhanced team performance by implementing new technologies and tools for plumbing repairs.
- Customized plumbing systems to meet specific client needs, increasing customer satisfaction.
- Coordinated with local authorities to ensure all installations met regulatory standards.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Prepared budgets and estimated costs for potential work on piping systems.
Infantry Rifleman
New Zealand Defence Force
06.2009 - 02.2014
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Managed sensitive classified information and maintained high standards of operational security to safeguard mission objectives.
- Conducted reconnaissance patrols to gather vital intelligence, enabling successful mission completion.
- Displayed adaptability by quickly learning new tactics, techniques, and weapon systems when faced with evolving threats or mission requirements.
- Enhanced team performance by conducting regular training sessions on tactics and techniques.
- Participated in joint exercises with other military branches to foster teamwork and improve overall combat effectiveness.
- Increased operational efficiency through meticulous planning and execution of missions in various environments.
- Provided security during high-risk operations, ensuring the safety of personnel and assets.
- Improved unit readiness by participating in rigorous physical fitness programs and maintaining high standards of personal discipline.
- Established strong working relationships with foreign counterparts while deployed overseas, fostering cooperation between allied forces during multinational operations.
- Performed essential maintenance tasks on individual weapons systems to ensure optimal reliability during critical missions.
- Maintained accurate inventory of weapons, ammunition, and equipment for effective resource management during deployments.
- Responded effectively to emergency situations, applying basic first aid and life-saving techniques when necessary.
- Operated advanced communication systems to maintain situational awareness among team members during complex operations.
- Led fire teams during battle drills and training exercises.
- Trained new infantry soldiers on standard operating procedures.
- Developed and implemented strategies to maximize squad efficiency.
- Conducted safety briefings for squad members prior to missions.
- Installed, operated and maintained field communications equipment.
- Applied first aid to squad members at camps and on battlefield.
- Qualified Shooting coach
Bartender
Jet Group
12.2008 - 06.2009
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Education
No Degree - Plumbing And Drainlaying
Ara Institute of Canterbury
Christchurch, New Zealand, NZ11-2016
High School Diploma -
Kapiti College
Raumati Beach, NZ11-2008
Skills
- Plumbing repairs
- Piping installation
- Skilled with both hand and power tools
- Drainage systems repair
- Troubleshooting
- Hand and power tools
- Remodels and new construction
- Continuous learning commitment
- Problem solving prowess
- Residential construction
- Equipment operation
- Plumbing code compliance
- Blueprint reading
- Team collaboration aptitude
- Emergency response readiness
- Sewer line inspection
- Piping material selection
- System testing
- Inventory management efficiency
- Staff management
- Construction management
- Project management
- Estimate preparation
- Project estimation accuracy
- Backflow prevention
- Basic math aptitude
- Custom plumbing systems specialist
- Fixture repair
- Quality production
- Decision-making
- Safety inspection
- Equipment maintenance
- Preventive Maintenance
- Conflict resolution
- Layout planning
- Detail-oriented
Timeline
Plumber, Drainlaying
Inline Plumbing Ltd
06.2014 - Current
Infantry Rifleman
New Zealand Defence Force
06.2009 - 02.2014
Bartender
Jet Group
12.2008 - 06.2009
No Degree - Plumbing And Drainlaying
Ara Institute of Canterbury
High School Diploma -
Kapiti College
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