Joshua McLeod
Birkdale,AUK
Summary
Dynamic team player with a proven track record at New World Birkenhead, adept in shelf stocking and maintaining exceptional cleanliness standards. Excelled in roles requiring meticulous product rotation and customer service excellence. Demonstrated leadership in training new staff and enhancing team efficiency, embodying clear communication and a positive professional demeanor.
Overview
7
7
years of professional experience
Work History
Grocery Assistant
New World Birkenhead
Birkenhead, Auckland
02.2023 - Current
- Answered store and merchandise questions and led customers to wanted items.
- Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
- Stocked shelves and supplies and organised displays to focus customer attention on specific items.
- Collected trolleys at trolley collection points.
- Helped load up listings on flat decks.
- Assisted other departments where it was needed.
- Faced-up shelves to make them look neat and tidy.
Hospitality Coordinator
Life Church NZ
Rosedale, Auckland
04.2024 - 10.2025
- This was a fixed-term position.
- Rostering volunteers weekly each month for two one-hour services.
- Oversaw weekly Sunday shifts to guarantee timely and effective coffee preparation.
- I was responsible for ordering food, coffee beans, drinks, etc. In the correct quantities needed.
- I was responsible for driving to the city to pick up everything I had ordered, and to get it back to the church in time for setting up.
- Regularly examined milk packaging to confirm it adhered to expiration date standards.
- Handled weekly end-of-Sunday cash-ups.
- In charge of making sure the café was cleaned thoroughly at the end of each service.
Life Leadership College Student
Life Church NZ
Mt Eden, Auckland
02.2023 - 12.2024
- I attended Life Leadership College for two years. And within that time, I studied theology, leadership skills, working well with others, and how to lead teams.
- As part of my training at Life Leadership College in my first year, my responsibilities as an operations assistant included general duties, such as helping the operations manager set up for the following week, ensuring the church foyer and auditorium were cleaned, and buying supplies as needed.
- I served as a volunteer on Sundays and helped the Hospitality Manager run the café.
- In my second year at Life Leadership College, my responsibilities were increased in the café. For example, I became in charge of the rostering for the hospitality manager and ordering food for Sundays. Note that this was before I was working as a fixed term.
- I worked with young adults in the age range of 18 to 24, young professionals.
- Assisted young adults pastor plan young adult events and get-togethers.
Chilled/Frozen Assistant
New World Birkenhead
Birkenhead, Auckland
03.2020 - 12.2022
- I was responsible for breaking and scanning pallets of deliveries.
- I was responsible for making listings for the store shelves.
- I was in charge of stocking the shelves to keep them full and looking tidy.
- I was responsible for checking expiry dates and rotating new and old stock, as per Health and Safety.
- I was entrusted as a team leader to help train new staff, and to help them do the job well.
- I was responsible for making sure the deliveries were accurate and to note anything that was missing to my Manager/ Buyer
Butchery Assistant
New World Birkenhead
Birkenhead, Auckland
06.2018 - 12.2019
- I was in charge of wrapping and pricing all the meat to make it store-ready.
- I was responsible for making sure the shelves were full and tidy.
- I was responsible for the rotation of food products as per health and safety.
- I assisted the butchers with tray-ing up chicken meat when they were short of staff.
- I was responsible for making sure that everything was put away in the chiller at the end of every shift before I left.
- I was responsible for making sure everything in the chiller was wrapped before the end of the shift, so that it was ready for the next day.
- I was responsible for deep cleaning the department at the end of the shift.
- I was responsible for cleaning the serve over every shift after removing everything from the display
Education
High School Diploma -
Birkenhead College
Birkenhead, NZ12-2019
Skills
- Shelf stocking
- Cleanliness and hygiene
- Product rotation
- Maintaining displays
- Cleaning and sanitation
- Supply ordering
- Crate breakdown
- Inspecting merchandise
- Invoice processing
- Temperature monitoring
- Order discrepancy reporting
- Sanitizing surfaces
- Heavy lifting
- Espresso machine operation
- Coffee expertise
- Team player
- POS systems
- Team leadership
- Coffee brewing
- POS system operation
- Positive and professional
- Clear communication
- Calm demeanor
- Basic math
- Active listener
- Safe food handling
- Safe food handling practices
- Food preparation
- Customer service
Timeline
Hospitality Coordinator
Life Church NZ
04.2024 - 10.2025
Grocery Assistant
New World Birkenhead
02.2023 - Current
Life Leadership College Student
Life Church NZ
02.2023 - 12.2024
Chilled/Frozen Assistant
New World Birkenhead
03.2020 - 12.2022
Butchery Assistant
New World Birkenhead
06.2018 - 12.2019
High School Diploma -
Birkenhead College
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