JOSHUA MICHAEL WENDT
Te Aroha,New Zealand
Summary
Dynamic Supervisor with a proven track record at on Time Traffic Management, excelling in staff management and process optimization. Recognized for enhancing team performance and fostering strong relationships, while implementing effective safety compliance measures. Adept at multitasking and delivering exceptional customer service, driving operational success in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Supervisor
on Time Traffic Management
Morrinsville, New Zealand
12.2019 - Current
- Tracked employee performance to determine areas of strength and improvement.
- Delivered high quality training for new team members.
- Monitored numerous employee activities and assigned tasks to cover demand.
- Executed daily opening and closing procedures to company standard.
- Evaluated staff performance, communicating feedback, and setting personal goals.
- Inspired teams using motivational leadership style.
- Attended and contributed to regular managerial meetings.
- Worked hand-in-hand with cross-functional departments to maximize productivity and performance.
- Trained new employees on company policies, procedures, and software systems.
- Conducted performance evaluations and provided constructive feedback for employee growth.
- Created positive work environment that fostered teamwork and encouraged open communication.
- Resolved customer complaints by finding appropriate solutions, maintaining client satisfaction.
- Led weekly team meetings to discuss updates, progress, and address any concerns or issues.
- Fostered environment where employees felt comfortable voicing concerns or asking questions.
- Developed strategies to achieve department goals within budgetary constraints.
- Organized special projects or events that promoted department visibility within company.
- Provided support during audits by providing records and documentation as requested.
- Maintained confidentiality regarding sensitive information related to employee files or company matters.
- Established rapport with clients, vendors, suppliers, ensuring strong relationships were maintained.
- Identified areas of improvement in team performance and implemented necessary changes.
- Ensured proper inventory levels were maintained through accurate ordering of supplies as needed.
- Managed team schedules and delegated tasks to ensure efficiency.
- Implemented safety protocols and ensured employees followed them consistently.
- Assisted in developing training materials that contributed to ongoing education of employees.
- Monitored employee performance metrics to ensure adherence to quality standards.
- Organized data and documentation to support accurate business forecasting.
- Protected organization in event of emergencies with well-planned crisis management strategies.
- Determined client needs by observing consumers, collecting surveys and analyzing customer feedback.
- Handled large and complex data to analyze business operations and needs.
- Implemented clear policies governing routine and special business operations.
- Improved processes to reduce bottlenecks, streamline workflows and optimize scheduling for business teams.
- Used administrative and operational expertise to help team meet deadlines and long-term objectives.
- Trained staff in job roles, business policies and industry best practices.
- Optimized policies to better handle current and expected needs.
Traffic Management
Fulton Hogan
01.2018 - 12.2019
- Traffic Management, Emergency car accident response, truck driving.
Warehouse Packer
Harvey Norman
Te Rapa, Hamilton
07.2015 - 10.2017
- Streamlined loading and unloading processes for trucks, boosting operational flow.
Selected stock for store and customer orders, optimizing inventory levels.
Completed data entry tasks for stock management, ensuring precision.
Executed health and safety checks to maintain compliance.
Loaded customer orders into vehicles, supporting timely deliveries.
Engaged in face-to-face customer service to provide tailored assistance.
Store Man/Groceries Assistant
New World Ngaruawahia
Ngaruawahia
12.2013 - 06.2014
- Stacking shelves, handling customer complaints, forklift operator, unloading delivery trucks.
Anodizing Laborer
Nalco
06.2012 - 10.2013
- Forklift operations, stocking shelves, package deliveries, meet weekly bonuses and goals.
Education
NCEA Level 1 -
Wiamea College
Nelson06.2025
NCEA Level 2 - 20 credits
Wiamea College
Nelson01.2020
Skills
- Warehousing expertise
- Computer proficiency
- Ability to work under pressure
- Staff delegation and direction
- Team collaboration and independent work
- Loading and unloading stock
- Forklift operation and logistics
- Documentation and reporting skills
- Safety compliance
- Risk management strategies
- Relationship building
- Verbal and written communication
- Decision-making abilities
- Staff management skills
- Task delegation techniques
- Inventory oversight
- Complex problem-solving
- Process optimization
- Attention to detail
- Customer service excellence
- Time management skills
- Interpersonal communication
- Multitasking capabilities
- Leadership experience
- Teamwork and collaboration skills
- Effective communication skills
- Reliability in tasks
- Professional demeanor
- Audit reporting expertise
Hobbies and Interests
- Sports
- Culture
- Fashion and Style
- Skating
- Spending time with family and friends
- Music and regular exercise
References
- Reuben, 021 08308481, Harvey Norman Warehouse Manager
- Jeremy, 07 824 8275, New World Ngaruawahia Store Owner and Manager
- Craig Vowels, 0211177519, Current Traffic Management Manager
- Marty Potaka, 0212262479, Tatua
Languages
English, Proficient (C2)
Timeline
Supervisor
on Time Traffic Management
12.2019 - Current
Traffic Management
Fulton Hogan
01.2018 - 12.2019
Warehouse Packer
Harvey Norman
07.2015 - 10.2017
Store Man/Groceries Assistant
New World Ngaruawahia
12.2013 - 06.2014
Anodizing Laborer
Nalco
06.2012 - 10.2013
NCEA Level 1 -
Wiamea College
NCEA Level 2 - 20 credits
Wiamea College
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