Joshua Rae
Dargaville,New Zealand
Summary
Tourism and transport operations professional with hands-on experience across ski resorts
in New Zealand and Canada. Skilled in passenger transport, guest services, and coordinating
daily operations in fast-paced environments. Recognised for reliability, safety awareness,
and clear communication with both customers and staff. Seeking a coordinator, senior
operations, or supervisory role within tourism, transport, or logistics.
Overview
8
8
years of professional experience
Work History
Driver operations
NZ SKI Limited
06.2025 - 11.2025
- Operated passenger transport vehicles across ski resort terrain.
- Ensured vehicle safety checks and maintenance were completed regularly.
- Start up checks on vehicle and maintain the vehicle to professional and clean standard
- Carefully transporting customers in the bus to the mountain to go ski
- Talking to customers and handling any questions or concerns
- Assisted guests with loading and unloading of ski equipment.
- Communicated with resort staff to coordinate transportation schedules.
Floor Cleaner
Silver Fern Farms
01.2025 - 07.2025
- Operated industrial cleaning equipment to maintain floor cleanliness.
- Cleaning the entire building to high standard and maintain it while in operation
- Keeping the area clean and safe for operations to continue
- Ensured compliance with safety protocols during cleaning processes.
- Collaborated with team members to manage daily cleaning schedules.
- Inspected surfaces for cleanliness and reported maintenance needs.
- Voice any concerns or queries to leadership about the role or operations
Food & Beverage Attendant / Waiter
Banff Park Lodge
Whistler
05.2024 - 11.2024
- Talking to customers and handling any questions or concerns
- POS system management and cash handling
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Maintained cleanliness and organization of dining spaces throughout shifts.
- Assisted in setting up and breaking down dining areas for events.
- Managed inventory of food and beverage supplies for optimal service efficiency.
- Processing and handling packages so they are ready for delivery
Sales Representative
UPS Postal Courier Shop
Whistler
11.2023 - 05.2024
- Processing and handling packages so they are ready for delivery
- Talking to customers and handling any questions or concerns
- POS system management and cash handling
Lift Operator
Whistler Blackcomb Ski Resort
Whistler, Canada
11.2022 - 05.2023
- Setting up Chairlifts every morning and operating them during the day
- Working in a team environment to operate chairlifts efficiently
- Facilitated customer service interactions to enhance customer satisfaction. by talking to customers and help when needed
Online Shop Assistant
Countdown Supermarket
, New Zealand
03.2020 - 10.2022
- Packing online orders in time for delivery to customers
- Time Management and efficiency to pack orders neatly
- Working in a team environment
- New Zealand
Rentals Assistant
Remarkables Ski Resort
, New Zealand
06.2021 - 10.2021
- Fitting Skis and Snowboards to customers and helping when needed
- Making sure stock is all up to date and is well presented for public
- Customer service based role by interacting with customers for best experience
- New Zealand
Kitchen Hand
Bupa Care Rest Home
, New Zealand
07.2019 - 01.2020
- Cleaning Dishes and making sure kitchen is clean at all times
- Food Preparation
- Customer Service with Residents
- New Zealand
Longlife Assistant
Four Square Supermarket
, New Zealand
02.2018 - 01.2020
- Stock Refill and stocktake
- Talking With Customers
- Ensure all facilities are clean and maintained
- New Zealand
Education
Level 6 Diploma - Adventure tourism
Queenstown Resort College
Queenstown, New Zealand06.2021
Level 3 NCEA Qualification -
Dargaville High School
Dargaville, New Zealand12.2018
Skills
- Customer Service
- Time Management
- Attention to detail
- Hard Working
- Excellent Team Worker
- Good Snowboarder
- Works well in team environment
- Customer service
- Problem solving
- Customer relationship management
- Time management
- Team collaboration
- Effective communication
- Fleet coordination
- Shipping and packaging
- Punctuality
- Appointment scheduling
- Valid Driver's license
References
- Jason Mquoid, Store Manager, Countdown Queenstown, storemananger@countdownqueenstown.co.nz, +64 03 441 0030
- Christie Barbour, Whistler Blackcomb Lift Ops Manager, wbliftops@vailresorts.com, +1 604-905-2222
- Whistler Blackcomb lift Operations, Assistant Lift Ops Manager, wbcomliftops@vailresorts.com, +1 604-905-2222
- Caleb Strawson, Countdown Queenstown, Longlife Manager, storemanager@countdownqueenstown.co.nz, +64 03 441 0030
- Peter Chen, UPS Courier Store, Store Manager, store157@theupsstore.ca, +1 (604) 932-7028
- Mick Calligy, NZ Ski, Driver Operations Manager, mick.calligy@nzski.com
Licenses
- Class 1 & 2 NZ Drivers License
- P Drivers endorsement
Awards And Qualifications
- CASI-ACMS Level 1 Snowboard instructor Certificate
- Adventure Tourism Level 6 Diploma Queenstown Resort College
Timeline
Driver operations
NZ SKI Limited
06.2025 - 11.2025
Floor Cleaner
Silver Fern Farms
01.2025 - 07.2025
Food & Beverage Attendant / Waiter
Banff Park Lodge
05.2024 - 11.2024
Sales Representative
UPS Postal Courier Shop
11.2023 - 05.2024
Lift Operator
Whistler Blackcomb Ski Resort
11.2022 - 05.2023
Rentals Assistant
Remarkables Ski Resort
06.2021 - 10.2021
Online Shop Assistant
Countdown Supermarket
03.2020 - 10.2022
Kitchen Hand
Bupa Care Rest Home
07.2019 - 01.2020
Longlife Assistant
Four Square Supermarket
02.2018 - 01.2020
Level 6 Diploma - Adventure tourism
Queenstown Resort College
Level 3 NCEA Qualification -
Dargaville High School