Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
25
25
years of professional experience
Work History
Operations Manager
Apparelmaster Wairarapa (Taylors Dreycleaners)
01.2013 - Current
Directed initiatives to improve work environment, company culture or overall business strategy.
Assisted in recruiting, hiring and training of team members.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Supervised operations staff and kept employees compliant with company policies and procedures.
Implemented quality control systems that boosted overall product consistency and reliability.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Increased profit by streamlining operations.
Head Chef
Base Backpackers
01.2006 - 01.2014
Trained kitchen staff to perform various preparation tasks under pressure.
Monitored line processes to maintain consistency in quality, quantity, and presentation.
Handled and stored food to eliminate illness and prevent cross-contamination.
Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Created unique daily specials that attracted repeat clientele and generated positive word-of-mouth referrals for the restaurant.
Monitored food production to verify quality and consistency.
Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
Arranged for kitchen equipment maintenance and repair when needed.
Worked closely with front-of-house staff to facilitate excellent customer service.
Streamlined kitchen operations for increased efficiency through effective staff scheduling and proper inventory management.
Implemented food cost and waste reduction initiatives to save money.
Hired, managed, and trained kitchen staff.
Chef
Rydges Hotel Southbank
09.1998 - 01.2006
Cooked memorable dishes that brought new customers into establishment.
Placed orders to restock items before supplies ran out.
Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
Optimized food preparation processes, implementing time-saving techniques without compromising quality.