Joshua Weule
Queenstown,ZQN
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Lift Operator
NZSki
Coronet Peak
07.2024 - Current
- Performed regular snow clearing responsibilities in the base area.
- Established a friendly rapport with guests, providing information about activities available in the resort area.
- Assisted passengers in loading and unloading safely from the lift.
Bartender Shift Manager
Cook Brothers Hospitality
Queenstown
10.2022 - Current
- Encouraged team collaboration among staff members to maximize efficiency during peak periods.
- Demonstrated strong interpersonal skills by consistently providing outstanding customer service.
- Accurately and efficiently processed payments using POS system.
Customer Service Representative
Jucy Car Rentals
Frankton
11.2023 - 06.2024
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided accurate information about products and services to customers.
- Resolved customer complaints promptly and efficiently.
Ski Rental Technician
Outside Sports
Queenstown
06.2022 - 12.2022
- Monitored inventory levels to ensure product availability for customers.
- Maintained an accurate database of customer information including contact details, purchase history, and preferences.
- Established and maintained strong client connections through effective communication.
Bank Teller
Southern Cross Credit Union
Tweed Heads
10.2021 - 06.2022
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
2IC Manager
The Athletes foot
Tweed Heads
01.2019 - 10.2021
- Completed transactions in an efficient manner while providing excellent customer service.
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Collaborated with team members to develop creative solutions for challenges.
Infantryman
Australian Army
Singleton
06.2017 - 12.2018
- Ensured compliance with safety regulations and standard operating procedures.
- Maintained accountability of assigned personnel, weapons, equipment and supplies.
- Monitored progress of projects, identified areas of improvement, and recommended solutions to improve efficiency.
Education
Year 12 Certificate -
Pacific Coast Christian School
Tweed Heads11-2016
Skills
- Positive and professional
- Customer consulting
- Upselling
- Product Sales
- Problem-solving skills
- Outgoing Personality
References
References available upon request.
Timeline
Lift Operator
NZSki
07.2024 - Current
Customer Service Representative
Jucy Car Rentals
11.2023 - 06.2024
Bartender Shift Manager
Cook Brothers Hospitality
10.2022 - Current
Ski Rental Technician
Outside Sports
06.2022 - 12.2022
Bank Teller
Southern Cross Credit Union
10.2021 - 06.2022
2IC Manager
The Athletes foot
01.2019 - 10.2021
Infantryman
Australian Army
06.2017 - 12.2018
Year 12 Certificate -
Pacific Coast Christian School
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