Joshua Jia Le Chen
Dunedin,Dunedin Central
Summary
Dedicated and disciplined student pursuing a Bachelor of Commerce with a major in Marketing and a minor in Accounting. Demonstrated support for classmates and achieved success in competitions such as the Australian Mathematics Competition and Growing NZ Innovation Challenge. Possess valuable customer-related skills from retail experience, showcasing adaptability in diverse situations. Approachable and eager to learn, I am a well-rounded individual with a passion for continuous learning, an active lifestyle, and a strong work ethic. Proven ability to adapt seamlessly to various challenges and utilize a diverse skill set in a dedicated and hard-working manner.
Overview
12
12
years of professional experience
Work History
Sales and Service Assistant
Farmers Department Store
01.2021 - Current
- Worked as a Sales and Service Assistant in the Menswear and Homewares Departments of Farmers Dunedin
- Trained in key customer service skills, which include clear communication, conflict resolution, helpful and friendly service, as well as training on Point-of-Sale systems, becoming adept at using the software to provide the best service to customers possible
- Memory, recollection, and teamwork are also essential parts of the role as co-workers are required to work closely together to problem-solve and provide key product information for customers.
Volunteer
St Joseph's Cathedral
06.2012 - 02.2024
- Pastoral Role in Trinity Catholic College and St Joseph's Cathedral Parish, as an Altar Server, Church Reader and Eucharistic Minister.
Education
Bachelor of Commerce - Marketing
University of Otago
05.2024
Trinity Catholic College (previously Kavanagh College)
Skills
- Professional and mature
- Presentation Creation
- Fast Learner
- Problem-Solving
- Time Management
- Verbal and written communication
- Microsoft Office Suite
- Calm Under Pressure
- Attention to Detail
- Active Listening
- Troubleshooting
Hobbies
- Enjoys reading
- Playing games - Online & Physical
- Outdoor Activities - Fishing & Sports
Leadership Roles
- Class Representative for ACCT307, ACCT102, BSNS112, BSNS114, ECON112 [2021, 2023].
This involved close collaboration with students to then communicate any improvements, suggestions, and encouragement clearly to lecturers and other teaching staff within the course.
- Otago Student Life Treasurer [2022, 2023]
Appointed by the club to prepare financial documents for the club for the Annual General Meeting, as well as helping to organise club events throughout the year.
- Otago Malaysian Student Association Treasurer [2022]
Appointed by the club to prepare any financial documents throughout the year. This role also included assisting in applying for grants and the organisation of events during the course of the year.
References
- Tammy Sharpe, Department Manager at Farmers Department Store, 027 261 6680, timtamjs@gmail.com
- Mr Pesamino Tili, Director of Religious Studies at Trinity Catholic College, 03 477 3408, ptili@kavanagh.school.nz
Timeline
Sales and Service Assistant
Farmers Department Store
01.2021 - Current
Volunteer
St Joseph's Cathedral
06.2012 - 02.2024
Bachelor of Commerce - Marketing
University of Otago
Trinity Catholic College (previously Kavanagh College)
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