Josiah Wilson
Christchurch,CAN
Summary
Hardworking employee enthusiastic about learning more about the paint industry. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Always looking for a challenge and I have the talent and work ethic to overcome any challenge put before me.
Overview
9
9
years of professional experience
Work History
Sales Assistant
Dulux
03.2023 - Current
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Using consultative sales techniques to understand customer needs and recommend relevant products and services.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer projects.
Trade Yard Sales Person
Bunnings Warehouse
05.2021 - 03.2023
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Built up knowledge on building materials such as types of Timber (including decking), plaster and concrete products.
Store Manager
Amazon Surf
07.2019 - 11.2020
- Managed store employees successfully in fast-paced environment through proactive communication and balanced coaching.
- Coached sales associates in product specifications, sales incentives, and selling techniques to increase customer satisfaction ratings and to ensure all KPI's were being met.
- Managed inventory control, cash control, and store opening and closing procedures.
- Responsible for all in store operations, ensuring all operations were complete with efficiency by delegating tasks and ensuring the competence of the team.
Assistant Store Manager
Hallenstein Brothers
06.2017 - 06.2019
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, ensuring KPI's were being met.
Sales Assistant
Hallenstein Brothers
07.2016 - 06.2017
- Remained calm and poised in high-stress, dynamic environment due to the change in pace from Gisborne.
- Established an extended range of interpersonal skills being in a new and larger environment.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Assistant
Hallenstein Brothers
08.2014 - 04.2016
- Established selling techniques and interpersonal to help provide excellent customer service.
- Became familiar with fashion in order to succeed within the industry.
- Ensuring all personal KPI's were met on a daily/weekly basis
Education
Diploma of Business - Marketing And Sales
Ara Institute of Canterbury
Christchurch, NZ06.2022
NCEA Level 2 -
Gisborne Boys' High School
Gisborne, NZ12.2013
Skills
- Customer Relations
- Operational Efficiency
- Consultative Selling Techniques
- Team and Leadership Coaching
Timeline
Sales Assistant
Dulux
03.2023 - Current
Trade Yard Sales Person
Bunnings Warehouse
05.2021 - 03.2023
Store Manager
Amazon Surf
07.2019 - 11.2020
Assistant Store Manager
Hallenstein Brothers
06.2017 - 06.2019
Sales Assistant
Hallenstein Brothers
07.2016 - 06.2017
Sales Assistant
Hallenstein Brothers
08.2014 - 04.2016
Diploma of Business - Marketing And Sales
Ara Institute of Canterbury
NCEA Level 2 -
Gisborne Boys' High School
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