Josie Macintosh

• Operated all equipment in accordance to company Standard operating procedures (SOP)
• Interacted with other personnel to discuss technical details and ingredients/volumes needed for other plants.
• Operated the plant in accordance with program's such as HACCP, RMP and other New Zealand requirements in the food industry.
• Maintained a clean, ready for production plant for 24/7 use, in compliance with health and safety requirements.
• Used daily system logs to document production information, discussing issues with supervisor.
• Calibrated machines to adhere to quality standards and sampled product to ensure it met the standard.
• Separated raw milk product according to weight, grade and size of material to produce final product (skim and cream).

• Communitcation with tanker drivers and dispatch to ensure smooth unloading.

• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits for the business and satisfy customer needs.
• Operated till and cash to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs with a polite and friendly manner.
• Completed cleaning duties by sweeping and mopping floors, tidying up server stations and closing the bar/dining room.
• Restocked server areas with supplies before, during and after shifts.
• Meal checked/drink checked on guests to verify satisfaction with meals and refills for drinks. Offered additional items to increase restaurant sales.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Dealt with many different customers, attempted to be able to make everyone's visit enjoyable and see happy customers leaving with a positive experience
• Worked alongside many different people being able to adapt to how the night changes.

• Assessed state of the wool under a fast paced environment.
• Able to identify and sort good fleece from bad.
• Time management/work on 2+ sheep whilst doing a tidy job.
• Keep a clean board for the shearers to move with ease, therefore doing a tidier job.
• Organize multiple different holding pens and work with the stock when needed.

• Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
• Sanitized frequented areas and equipment using approved supplies.
• Collected trash from floors within hallways, bathrooms and work areas.
• Restocked supplies, replacing toiletries, liners and soaps.
• Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
• Responded to emergency cleaning requests to meet client expectations.
• Cleaned & Sanitised high-hygiene areas where product is produced