Hi, I’m
Joy Hu
Waikato,Hamilton
Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin
Summary
Hardworking and competent senior laboratory technician with extensive knowledge in laboratory operations. Punctual and professional, willing to work various shifts and driven to perform successfully in solitary role or as part of team.
Detail-oriented and organized with deep knowledge of laboratory equipment, documentation requirements and processes. Technically savvy to quickly troubleshoot and resolve complex sample and instrument problems.
Excelled in customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
years of professional experience
Work History
FonterraWaikato, Hamilton
Senior Laboratory Technician
08.2017 - Current
Job overview
- Collected, labeled and stored lab samples according to laboratory specifications.
- Completed lab tests and communicated results to supervising staff.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Maintained, calibrated and troubleshot pH probes, balances, automatic pipettes and diluters.
- Assisted and instructed other laboratory technicians.
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
- Communicated with outside parties and laboratory management regarding test results.
- Recorded known control values from technical instruments to boost reliability and accuracy in test results reporting.
- Gathered biological samples for laboratory tests.
- Prepared project files for compliance with operating procedures.
- Prepared lab for daily operations by stocking materials and equipment.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
- Attended lab meetings to participate in research discussions.
- Created test and validation setups for component, subsystem and machine levels.
$2+ shopWaikato, Hamilton
Retail Assistant
11.2014 - 07.2017
Job overview
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Engaged with customers and recommended products based on needs and requests.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
- Explained information about quality, value and style of products to influence customer buying decisions.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Placed special orders or called other local stores to find desired items for customers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Bagged or packaged purchases and wrapped gifts.
Kiwi Hu's LTDWaikato, Hamilton
Orchard Worker
01.2012 - 11.2014
Job overview
- Identified, picked and sorted flowers according to size, type and grades.
- Placed picked flowers onto hangers, lining with protective wrapping.
- Checked flower for signs of disease or insects, reporting details to supervisor.
- Used hand tools, ladders and other equipment to complete assigned tasks efficiently.
- Monitored orchard's health by checking plants for disease.
- Provided care to plants surrounding flowering areas.
- Assisted with loading and unloading machinery and equipment.
- Cleaned work areas and maintained grounds and landscaping.
- Sold and delivered plants and flowers to customers.
Education
University of WaikatoHamilton, NZ
Bachelor of Science from Biology
05.2017
University Overview
- With a specialisation in Japanese
Fraser High SchoolHamilton, NZ
High School Diploma
11.2013
Skills
- Quality control
- Superb time management
- Mentoring and coaching
- Critical thinking proficiency
- Problem resolution
- Reliable & trustworthy
- Communication
- Supervision & leadership
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Native/ Bilingual
Taiwanese
Native/ Bilingual
Japanese
Limited
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Laboratory Technician
Fonterra
08.2017 - Current
Retail Assistant
$2+ shop
11.2014 - 07.2017
Orchard Worker
Kiwi Hu's LTD
01.2012 - 11.2014
University of Waikato
Bachelor of Science from Biology
Fraser High School
High School Diploma
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