Joy Kelly
Massey,New Zealand
Summary
I am a highly motivated and confident individual with strong multi-tasking and organisational skills. I have extensive experience in identifying and resolving financial problems within companies. With my exceptional teamwork abilities combined with my enthusiasm for hard work, I also have a great eye for detail which allows me to be more accurate in my work. I am able to contribute effectively within a team whilst also being able to use my initiative when required. When interacting with customers/clients, my friendly attitude ensures they consistently feel welcomed and will always go above and beyond.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Administrator
Orix New Zealand
Epsom, Auckland
02.2026 - Current
- Maintained accurate records of customer transactions and account balances.
- Resolved payment discrepancies and billing issues to ensure timely account reconciliation.
- Streamlined invoicing procedures in collaboration with team members to enhance accuracy and efficiency.
- Addressed client account queries via phone and email to maintain customer satisfaction.
Front of House/All Rounder
Agape Cafe
Auckland
05.2017 - Current
- This is a side hustle where I help operate a coffee truck that my family owns where we sell coffees/cold drinks at local sporting events and at my church.
- Prepared and served a variety of food and beverages to customers.
- Maintained cleanliness and organisation of workstations.
- Assisted in inventory management and restocked supplies.
Retail Operations Finance Administrator
Flight Centre Ltd
Auckland City, NZ
04.2025 - 12.2025
- This is a fixed-term contract position where I was part of the Retail Finance team responsible for accounts receivable duties such as mid-office reconciliations along with ensuring outstanding transactions (unchecked reporting) are current.
- I also ensure ledgers are maintained, and all funds are accounted for while maintaining excellent customer service skills when interacting with the consultants at Flight Centre stores.
Accounts Receivable Administrator
Habit Health
Auckland, NZ
10.2022 - 04.2025
- Joined accounts receivable team remotely, performing clerical financial and administrative tasks for seamless payment processing.
- Resolved client payment issues through proactive communication via phone and email, enhancing customer satisfaction.
- Managed receipt and processing of payments, ensuring accuracy of financial records.
Clinic Administrator
Habit Health
Auckland, NZ
04.2022 - 09.2022
- Ensured efficient daily operations of clinic to promote optimal patient flow.
- Managed patient scheduling for appointments, streamlining administration processes.
- Facilitated customer service interactions in person and through phone support.
- Conducted bookkeeping activities for precise financial management.
Education
New Zealand Diploma - Business Accounting
Unitec Institute of Technology
Auckland, New Zealand01-2021
Skills
- Attention to Detail
- Problem Solving
- Multitasking
- Financial reconciliation
- Communication
- Team Player
- Time management
Hobbies and Interests
I love playing sports such as basketball and also love to bake. I am a family-oriented person, spending time with my family and friends is something I enjoy doing.
Community And Volunteer Experience
I've had some work experience from working in my families coffee truck, to having retail assistance experience working at The Warehouse through a program called 'Gateway program', to also being a basketball referee umpiring basketball games.
Timeline
Accounts Receivable Administrator
Orix New Zealand
02.2026 - Current
Retail Operations Finance Administrator
Flight Centre Ltd
04.2025 - 12.2025
Accounts Receivable Administrator
Habit Health
10.2022 - 04.2025
Clinic Administrator
Habit Health
04.2022 - 09.2022
Front of House/All Rounder
Agape Cafe
05.2017 - Current
New Zealand Diploma - Business Accounting
Unitec Institute of Technology