Joyana Tarawa
Christchurch,CAN
Summary
I am a highly motivated and ambitious professional with a strong work ethic and a passion for achieving excellence. My confident and personable nature allows me to communicate effectively with clients and colleagues, providing exceptional customer service. I thrive under pressure and consistently deliver high-quality results in dynamic and fast-paced environments.
Overview
2025
2025
years of professional experience
Work History
Accountant
BDO Christchurch Charters Accountants
11.2022 - Current
- Proficient in Xero for bookkeeping, GST, and payroll
- Managed diverse client accounts, providing financial analysis and actionable insights
- Applied knowledge of tax regulations to ensure compliance and optimise client outcomes
- Communicated effectively with clients and team members, addressing accounting issues and delivering excellent service
- TaxLab and Global Portal Superuser: Led implementation, training, and support for key tax and global portal tools to enhance operational efficiency
- Workflow System Implementation: Managed the introduction of a new workflow system for the team, coordinating testing and feedback to ensure seamless integration
- Team Testing: Collaborated with a team to test FYI Docs and Workiro, assessing potential platforms to improve team efficiency and document management
Secretary / Receptionist
H&M Consultants
01.2021 - 01.2022
- Managed afront-line communication, providing customer service and handling inquiries
- Assisted in administrative tasks, supporting accounting staff with filing and document preparation
- Maintained client records, ensuring confidentiality and accuracy
Staff Manager
Rangiora McDonalds
- Managed daily operations, scheduling, and cash management
- Supervised and mentored a team of employees, ensuring excellent customer service and operational efficiency
- Resolved customer issues and built relationships, boosting daily sales through upselling and problem-solving
Team Leader
Armitage Contracting
- Coordinated job schedules and project execution, ensuring on-time and on-budget delivery
- Managed client relationships, overseeing projects in fibre broadband installation, landscaping, and civil works
- Applied problem-solving skills to meet client expectations and project deadlines
Education
Bachelor of Commerce - Accounting & Taxation
Ara Institute of Canterbury
Christchurch11.2022
National Certificate in Business & Computing Level3 -
CPIT Ara Institute of Canterbury
Christchurch01.2014
NCEA Level 1 - Distinction in Accounting and Art, Excellence in Public Speaking, and Merit in English and Math
Rangiora New Life School
Rangiora01.2013
Skills
- Accounting and Financial Analysis
- Proficient in Xero Accounting Software, financial reporting, GST filing, and tax legislation compliance
GOALS & PASSIONS
- My long-term goal is to establish a charitable organization dedicated to supporting underprivileged children in poverty-stricken countries by providing access to daily nutrition and education.
- I believe a fulfilling life is one that positively impacts the lives of others, particularly those most in need.
- Currently, I am focused on personal growth, stepping outside of my comfort zone, and developing my leadership potential. This includes making strategic investments in myself and my finances to build a foundation that will allow me to realize my vision of creating a meaningful and sustainable charity.
Customer Service
Strong interpersonal skills with a proven ability to build relationships, adapt to different personalities, and create positive environments. Empathetic and adept at resolving customer concerns effectively.
Team Collaboration
Demonstrated ability to lead and work as part of a team, developed through experience as a Shift Manager at Rangiora McDonald's. Skilled in coordinating tasks and fostering teamwork to achieve organisational goals.
Catering & Hospitality
Experienced in catering and event support for large groups, ensuring smooth service delivery and attention to detail.
Childcare
Growing up in a large family with9 siblings has given me substantial experience in childcare and nurturing, fostering a natural ability to connect with and care for children.
Timeline
Accountant
BDO Christchurch Charters Accountants
11.2022 - Current
Secretary / Receptionist
H&M Consultants
01.2021 - 01.2022
Staff Manager
Rangiora McDonalds
Team Leader
Armitage Contracting
Bachelor of Commerce - Accounting & Taxation
Ara Institute of Canterbury
National Certificate in Business & Computing Level3 -
CPIT Ara Institute of Canterbury
NCEA Level 1 - Distinction in Accounting and Art, Excellence in Public Speaking, and Merit in English and Math
Rangiora New Life School
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