Joyce Liang
Auckland,Auckland
Summary
As an enthusiastic and passionate individual with a strong desire to work in the retail industry and align my personal values with those of this brand. I have a strong customer-centric approach, possess a strong sense of teamwork, and am always looking for opportunities to learn and grow. My commitment to natural and sustainable practices makes me a perfect fit for the company’s values. I am confident that I can make a valuable contribution to the team and I am eager to contribute to the company’s mission.
Overview
3
3
years of professional experience
Work History
Retail Sales Assistant
Gucci
Tianhe, Guangzhou
12.2023 - 02.2024
- Greeted customers and provided excellent customer service.
- Assisted customers with product selection to meet their needs.
- Answered questions from customers about products and services.
- Organized backroom storage areas for efficient product retrieval.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
Boba Barista
Hulucat Tea and Mocktail
East Tamaki, Auckland
12.2021 - 09.2023
- Greeted customers and answered questions about menu items.
- Prepared hot and cold drinks according to customer specifications.
- Kept up with current drink recipes and trends in the boba industry.
- Operated cash register to process payments from customers.
- Restocked supplies such as straws, cups, and napkins for the barista station.
Waitress
Coffee Club
Botany, Auckland
06.2021 - 07.2023
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Communicated daily specials to customers.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
Bachelors of Architectural Studies -
University of Auckland
Auckland, NZ04.2024
High School -
Botany Downs Secondary College
Botany Downs, NZ12.2021
Skills
- Good Customer Service
- Experience with Stock Management
- Teamwork and Collaboration
- Positive and Professional
- Time Management
- Friendly and Outgoing
- Fluent in English, Chinese and Cantonese
Accomplishments
- Excellence endorsement in NZQA level 2 and 3
- Lead student and Head student candidate
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
References
References available upon request.
Timeline
Retail Sales Assistant
Gucci
12.2023 - 02.2024
Boba Barista
Hulucat Tea and Mocktail
12.2021 - 09.2023
Waitress
Coffee Club
06.2021 - 07.2023
Bachelors of Architectural Studies -
University of Auckland
High School -
Botany Downs Secondary College
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