JOYCELYN NEME NAPU
Port Moresby
Summary
Detail-oriented Data Analyst with a strong background in public health reporting, data visualization, and safety compliance. Experienced in analyzing medical and operational data using Excel, Power BI, and cloud-based systems to support strategic decision-making and donor reporting. Holds a Bachelor of Science in Chemistry and Environmental Science with additional expertise in occupational health, laboratory safety, and first aid. Passionate about leveraging data to improve health services and organizational performance.
Overview
4
4
years of professional experience
Work History
Data and Reporting Manager
National St John Ambulance
01.2025 - Current
- Data compilation: Compiling data from various sources e.g. patient experience survey, NStJA Computer-Aided Dispatch (CAD) systems, Electronic Patient Clinical Record (ePCR) system and other sources.
- Data management: Implement data management processes (e.g. using Power BI) to improve the quality and efficiency of data management.
- Data privacy and security: Ensuring the security of confidential data, including health personal data and other patient information is maintained at all times.
- Data analysis: Analysing data, including using Microsoft Excel and other packages as required.
- Reporting writing: Production of reports periodically as required.
- Oversee and supervise Data and Survey Officer
Data and Survey Officer
National St John Ambulance
05.2022 - 12.2024
- - Analyze and report on patient medical data using databases like CAD system and Cloud PCR. Clean and analyze data with Excel/Power Query, then visualize it using Excel or Power BI to create dashboards and generate periodic reports.
- - Regularly survey and measure patient and client satisfaction with St. Johns services.
- - Assist the Office of the Chief of Ambulance with compiling quarterly and annual ambulance activity reports, including data analysis for donor-funded programs.
- - Coordinate the annual Council of Ambulance Authority Patient Experience Survey.
- - Participate in the annual review of the organization's performance against the corporate plan and M&E Framework.
- Routinely update ambulance case locations using Google Spot Mapping and Power BI.
Environmental Health and Officer
St. John Ambulance
03.2021 - 10.2021
- Short-term contractor as Safety Officer during the second wave of Covid 19. Tasks involved daily performing inspections to assess the building as well as patients and workers general safety.
Education
Bachelor of Science - Chemistry and Environmental Science
Pacific Adventist University
01.2019
Grade 12 Certificate - undefined
Port Moresby National High School
01.2015
Grade 10 Certificate - undefined
Gerehu Secondary School
01.2013
Grade 8 Certificate - undefined
Boreboa Primary School
01.2011
NZ Certificate in Business (Admin & Tech) Level 4 - Business Administration And Technology
Universal College of Learning
Palmerston North, NZ06-2025
Skills
- Data Analysis - Microsoft Excel - Microsoft Power Bi - Survey Monkey
- Microsoft (Word; Excel; PowerPoint;Publisher;Power Bi)
- Basic laboratory skills - Lab Safety awareness - Lab equipment calibration - Sterilisation of lab equipments/apparatus
- Environmental Chemistry
- Quantitative Chemistry
- Occupational Health and Safety awareness/Environmental Health and Safety
- First Aid Skills
- Interpersonal Skills
Publications
- Annual and Quarterly Ambulance Activity Reports for National St John Ambulance
- Reporting activities by their clinical, demographical, and geographical characteristics in all provinces that NStJA operates.
Timeline
Data and Reporting Manager
National St John Ambulance
01.2025 - Current
Data and Survey Officer
National St John Ambulance
05.2022 - 12.2024
Environmental Health and Officer
St. John Ambulance
03.2021 - 10.2021
Grade 12 Certificate - undefined
Port Moresby National High School
Grade 10 Certificate - undefined
Gerehu Secondary School
Grade 8 Certificate - undefined
Boreboa Primary School
Bachelor of Science - Chemistry and Environmental Science
Pacific Adventist University
NZ Certificate in Business (Admin & Tech) Level 4 - Business Administration And Technology
Universal College of Learning
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