Joyleen Jacasta Hiroki

• Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
• Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
• Increased participant engagement by incorporating interactive activities and group discussions into sessions.
• Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
• Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
• Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
• Identified areas in need of improvement and implemented solutions.
• Prepared written opinions or decisions regarding cases.
• Streamlined event planning processes, resulting in smoother operations and positive participant feedback.
• Fostered collaborative environment, encouraging open dialogue and shared experiences among participants.
• Developed mentorship program, connecting experienced professionals with newcomers to foster skill development.
• Conducted post-event evaluations to gather feedback and implement improvements for future sessions.
• Tailored facilitation styles to accommodate virtual and in-person settings, ensuring consistent engagement levels.
• Led cross-functional teams in brainstorming sessions, driving innovation and creative problem-solving.
• Strengthened community relations by organizing events that brought together diverse groups for dialogue and learning.
• Facilitated breakthrough moments for participants with carefully crafted group activities and discussions.

• Evaluated instructional materials regularly to assess their effectiveness in meeting course objectives while adapting as needed for continuous improvement in student outcomes.
• Established strong rapport with students through genuine interest in their well-being, academic growth, and personal achievements.
• Improved student comprehension by incorporating diverse teaching methods and materials tailored to individual learning styles.
• Mentored new teachers, providing guidance on instructional strategies and classroom management techniques for successful outcomes.
• Collaborated with colleagues to share resources and best practices for increased effectiveness across the school.
• Championed professional development opportunities, staying current with educational trends to continuously enhance teaching skills.
• Coordinated extracurricular programs that fostered teamwork, leadership skills, and community service values among participating students.
• Developed innovative lesson plans, resulting in increased student engagement and retention of material.
• Integrated project-based learning activities into instruction, encouraging critical thinking skills and real-world connections for students.
• Strengthened student performance through consistent feedback, assessment, and targeted support.
• Monitored student classroom and outdoors activities to promote student safety.
• Facilitated strong relationships between school administrators and teacher trainers through open communication channels and collaborative problem-solving approaches.
• Documented student behaviours, interventions, and outcomes to enable lead teacher to address pertinent issues.
• Designed engaging professional development activities that encouraged teachers to reflect on their practice and continually refine their skills.
• Reduced staff turnover rates by implementing effective recruitment strategies and targeted support programs for educators.
• Promoted a culture of ongoing learning within the education community through professional development opportunities tailored to individual needs.

• Strengthened relationships between mentees and their families by facilitating family involvement in mentorship activities.
• Established trust with mentees through active listening, empathy, and genuine interest in their lives and experiences.

Improved student engagement by developing and implementing mentorship programs tailored to the needs of at-risk youth.

• Enhanced communication skills among participants by leading group discussions and fostering open dialogue.
• Boosted self-esteem for at-risk youth through consistent support, encouragement, and positive reinforcement.
• Inspired personal growth by helping mentees set achievable goals and providing guidance on how to reach them.
• Increased overall academic performance by providing tutoring sessions tailored to individual learning styles.
• Promoted resilience among at-risk youth through regular check-ins and ongoing emotional support during challenging times in their lives.
• Facilitated collaboration between mentors, mentees, teachers, and parents to ensure a cohesive support network for each individual.
• Evaluated program effectiveness through regular assessments of both qualitative and quantitative data, making necessary adjustments as needed.
• Reduced instances of negative behaviour by teaching conflict resolution strategies and promoting healthy communication habits.

• As a process worker my duties were to pick and pack products and to oversee all those that worked alongside me
• I was then offered the cleaning position then made “leading hand” of the hygiene team
• This involved learning about different chemicals being used within the plant
• Having the complex up to high standards and cleanliness
• Maintaining all hygiene requests was completed
• I was responsible inducting outside company workers onto the premises, indicating all fire exits and abolition blocks
• I was also appointed fire leader for the hygiene team
• Apart of my role was to order in all necessary equipment, and to stock take on a weekly basis
• My main role was to see that everything was completed correctly and to liaise with my production manager daily

• Liaise with clients and operation's manager
• Fill out all paperwork correctly
• Assist team members in all areas and tasks of packing and stowing of trucks and containers

• Consult with customers about their product or services needs or their wants, and analyze what the customer says they want and need
• Troubleshoot products and services to best fit their needs and expectations
• Receive customer's calls of requests for products and services
• Investigate what products and services the customer needs
• Liaise between staff and customers of product services and availability of stock
• Operating an eftpos machine
• Testing of new products
• Full responsibility of ensuring that the store was aware of what products and services are available, what they do and how they can order them
• Take part in the pricing of the product or services
• Find customer needs and fill them
• Looks ahead into what customers may have or need in future
• Discovers and produces solutions customers did not ask for but to which they will respond to
• Works together with other departments by integrating the sales force, customer service, product management, marketing research areas within a company or organization
• Responsible for being the liaison between the customer and the product or service distributor

• My daily duties as a shift manager consisted of organizing crew up to 15 staff and taking them through the expectations and goals for the day
• Counting cash, making sure all equipment was in working order, checking to see all our products were available for our crew/staff at hand to be able to deliver fresh! And fast food to our customers
• I was also responsible for ensuring that my crew was kept happy so they were able to perform their daily tasks and duties

• In this job, my duties were to pack bread for various shops and supermarkets
• Then I was to stow my own truck and make sure my load was always secure, whilst delivering to stores allocated to me
• Upon arriving at every store, I would use a handheld machine to record merchandise that was not sold or add extra items that a client needed

• Data entry
• General office duties
• Liaising with clients and staff members
• Giving quotes over the phone
• Organization of transport to deliver heavy machinery
• Supervised inward and outward goods
• Checked all documentation
• Checking the insurance on all our vehicles(Trucks, Trailers and forklifts) were current and road worthy
• Rostering all twenty drivers for their daily drop offs and pick ups
• Checking that our drivers had current log books

• Supervisor/manager for the business relocation side of Allied Pickfords
• Supervision of 5-20 staff
• Liaising with our clients as well as the branch manager to ensure the jobs were well planned and organized
• Responsible for all storage facilities, both inward and outward goods
• Experienced in Domestic and international packing and wrapping
• Inventory of goods
• Stowing of trucks and containers
• Forklift driver

• My duties were first and foremost a soldier
• As my career went on, I became a driver having the experience of driving all military vehicles, machinery and the experience in handling all weapons
• Eventually I went into becoming a cook and from there I went into becoming a storeman for the rest of my career
• I became assisting 2IC in the New Zealand officer cadet school in this role I was required to assist in the cadets training in becoming officers

• My role in this industry was working with youth at risk to themselves or the community
• I would work alongside and assist the New Zealand police with troubled and reoffending youth
• I would organize youth trips, programs and workshops to assist those that wanted to get into the workforce
• I would assist youth in redeveloping themselves into society and teaching them how to become confident and strong young adults for our future