To obtain a Data and Security personnel position where I can effectively utilize my expertise, in both Telecommunication and Data networking, maximize my skills and be a positive contribution to the company. Highly skilled technician with significant experience in troubleshooting, maintenance and repair of various systems. Possess strong analytical abilities and problem-solving skills necessary for diagnosing complex issues. Demonstrated success in improving system performance and reliability through preventative maintenance and timely repairs. Proven ability to work under pressure while maintaining high standards of service delivery.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Fibre Optic FTTH Technician
Civtec Ltd.
Horotiu, New Zealand
10.2018 - 10.2024
Install fibre broadband in residential and business properties within Bay of Plenty and Waikato regions
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Assisted in the design of new products or modifications to existing products for improved performance.
Provided technical support services to customers via phone or email communication.
Provided training sessions for junior technicians on proper use of test equipment and techniques for troubleshooting complex systems.
Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
Followed safety practices to safeguard against injury and damage to property.
Managed quality control and maintained high level of customer satisfaction.
Maintenance and fault finding on existing fibre networks
Installing underground cables
Connecting ONT device to existing LAN networks for network compatibility
Assemble and configure new network device
Re-connect reconfigure computer network and peripherals for customer using existing ADSL copper line after fibre migration
Remedial works locate and repair
Network Structured Cabling and Security Personnel
Tenovar Ltd.
Malta, Europe
02.2015 - 07.2017
Installed and terminated copper cables for network applications in accordance with industry standards.
Performed physical layer testing to ensure signal integrity of data cabling systems.
Maintained accurate records of installed cables and associated components.
Assisted with the design, installation, and maintenance of structured cabling systems.
Repaired existing cables and equipment as needed to maintain optimal performance levels.
Conducted site surveys to assess customer requirements and recommend solutions accordingly.
Developed and implemented quality assurance procedures for all projects related to structured cabling systems.
Ensured that all safety protocols were followed while performing tasks related to structured cabling systems.
Set up patch panels utilizing TIA, EIA 568A, B color coding standards.
Utilized ladder racks, j-hooks, conduit bends., for organizing cables within raceways.
Performed regular maintenance checks on cabling infrastructure including patch panels and wall plates.
Site Engineer/FMS
World Networking Services/Emerson Network Power
South Luzon, Philippines
06.2014 - 12.2014
Install Rectify and Commission Integrated Data Unit (IDU) and assimilate intelligent and non-intelligent equipment's
Configured, Debugged IDU and update other intelligent equipment such as Rectifier, Cooling Terminal Box for Battery (CTBC), Fan Cooling System (FCS), Automatic Transfer Switch (ATS), and Intelligent Generator Set
Load Script on IDU and Do some other TCP/IP configuration to it and other equipment's
And lastly call to ROC/NOC for final testing and Acceptance
Telecommunication Field Operation Technician Team Leader/Splicer
Saudi Telecom Company (STC) - Premier Technology Company
Dammam, Saudi Arabia
03.2010 - 03.2013
Performs a wide variety of task with respect to ADSL, IPTV and FTTH
Supports, maintains and utilizes various company and customer telecommunication resources
Provides hands-on assistance & troubleshoots telecommunications equipment, wiring and data device
Completes all documentation on customer’s work order including but not limited to, time spent at location, materials used, and system configuration worksheet
Work with & have complete understanding of surge protection, grounding infrastructure, digital & analog transmission, LAN characteristics, LAN hardware and software
Verifies installation with customer
Read, understand & learn from all technical manuals
Read and understand all Dispatch or Work orders
Termination at Frame & Distribution Unit, MSAN, DSL Port, Primary Distribution Point at the customer side
Programming of systems including but not limited to Phone systems, Voice Mail systems, DSL modems
Responsible for new installations and maintenance
Quick problem diagnosis and resolution
Ability to work with no supervision
Ensure quality craftsmanship at all jobs
Ensure Department Policies and Procedures are followed
Maintain cooperative working relationships with customers, employees and vendors
Recording upstream & downstream for the quality check - Ensure safe and healthy workplace