JT Thomas
Nelson,NSN
Summary
To seek and maintain full-time employment that offers a great team environment with fair remuneration.
Passionate honest, reliable, hard worker with strong organisational skills, ready to help the team achieve company goals. An effective leader and team member dedicated to streamlining operations to decrease costs and promote organisational efficiency.
Overview
15
15
years of professional experience
Work History
Operations Manager
First Security Guard Services
07.2023 - 03.2024
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Kiln Operator
Carter Holt Harvey
02.2018 - 02.2023
- Troubleshot issues with kiln system, identifying root causes and implementing corrective actions to prevent future occurrences.
- Managed timely loading and unloading of materials into kiln, ensuring optimal processing timeframes were met.
- Operated equipment such as truck and loader to transport materials and products.
- Documented daily activities efficiently and accurately with accurate company logs.
- Maintained safe working conditions by conducting regular inspections of kiln equipment and surrounding area.
Ramp Duty Manager/ Relief Airport Manager
Oceania Aviation
02.2014 - 02.2017
- Trained employees in essential job functions.
- Managed and coordinated team to provide guidance and support and maximise performance.
- Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
- Maintained safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
- Conducted regular performance evaluations for team members, identifying areas of improvement and recommending appropriate action plans.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Maintained compliance with company policies, objectives, and communication goals.
Ramp Supervisor/ Relief Ramp Duty Manager
Oceania Aviation
03.2011 - 02.2014
- Implemented best practices in ramp supervision to minimise delays and maintain high levels of productivity among team members.
- Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
- Maintain accurate records of all ramp activities for reporting purposes.
- Completed aircraft reset functions, such as cabin service, and cargo actions to meet departure schedules.
Ramp Supervisor
Oceania Aviation
07.2010 - 03.2011
- Achieved timely flight departures through effective management of ground handling services, including baggage handling, cabin cleaning, water and toilet services.
- Established clear expectations for each team member's roles and responsibilities, providing guidance and support to achieve on time performance.
Security Supervisor
Voyages Ayers Rock Resort
03.2009 - 03.2011
- Developed strong working relationships with local NT Police to enhance cooperation in incident response situations.
- Provide support to medical team.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Conducted regular patrols of facility to detect and deter security threats.
- Cash in Transit duties
- Kept team compliant with security protocols and appearance standards.
Additional Information
- Class 2 Truck licence.
- Full manual car licence.
- WTR
- Oceania Aviation recognised employee award 2012, 2013.
- Brisbane Port of the year 2015, 2016 achieving profit margins and growth.
- Ramp Trainer for Qantas, Jetstar, Jetgo, Regional Express and Fly Cooperate.
- Provided staff training and start up support for Jetstar at Ayers Rock Airport NT 2013.
- Provided necessary training support for Qantas at Broome Airport WA 2015.
- Worked security for Oprah Winfrey's arrival at Ayers Rock Airport 2010.
Additional Information
- Keeping fit and healthy
- Outdoors
- Highlight running and completing Te Araroa Trail 3,026km May 11th 2023
Timeline
Operations Manager
First Security Guard Services
07.2023 - 03.2024
Kiln Operator
Carter Holt Harvey
02.2018 - 02.2023
Ramp Duty Manager/ Relief Airport Manager
Oceania Aviation
02.2014 - 02.2017
Ramp Supervisor/ Relief Ramp Duty Manager
Oceania Aviation
03.2011 - 02.2014
Ramp Supervisor
Oceania Aviation
07.2010 - 03.2011
Security Supervisor
Voyages Ayers Rock Resort
03.2009 - 03.2011
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