Juana-mari Kara-Lord
Napier,New Zealand
Summary
Detail-oriented Housekeeper experienced in maintaining cleanliness and organization in various settings. Built strong connections through effective communication and teamwork, consistently prioritizing guest satisfaction. Adapted quickly to fast-paced environments while managing time efficiently to ensure high-quality service delivery.
Overview
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Housekeeper
East pier hotel
Napier, Hawke's Bay
01.2026 - Current
- Cleaned guest rooms and public areas to maintain hotel standards.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Replenished supplies and amenities in guest rooms daily.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Organized storage areas for efficient access to cleaning supplies and tools.
- Coordinated with maintenance for repairs and service requests.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Sandwich Maker / Customer Service
Subway
Taradale, New Zealand
01.2022 - 01.2023
- Crafted sandwiches tailored to customer preferences by selecting bread, meats, cheeses, vegetables, condiments, and toppings.
- Regularly restocked the sandwich bar with fresh ingredients (e.g., vegetables, meats, cheeses, condiments) and ensured the area is always fully stocked for customer orders.
- Kept the work area clean and sanitized, and ensured food safety practices are followed.
- Operated the register, handling cash, and processing credit/debit card transactions accurately.
Education
William Colenso College - TPU
William Colenso College
Napier, Hawkes Bay 02.2023 - 01.2024
Ignite Youth Employment Services -
Ignite Youth Employment Services
Napier, Hawkes BayTaradale High School -
Taradale High School
Napier, Hawkes BaySkills
- Room sanitization
- Thorough cleaning
- Attention to detail
- Accuracy
- Time management
- Task prioritization
- Fast-paced environment
- Transport coordination
- Interpersonal skills
- Communication skills
- Teamwork
- Initiative
- Adaptability
- Relationship building
- Trustworthiness
- Hardworking
- Confidence
Additional Information
More references are available upon request.
Personal Information
Hobbies: Being a Mum, Music, Spending quality time with family, Socialising with friends, Self-care
Timeline
Housekeeper
East pier hotel
01.2026 - Current
William Colenso College - TPU
William Colenso College
02.2023 - 01.2024
Sandwich Maker / Customer Service
Subway
01.2022 - 01.2023
Ignite Youth Employment Services -
Ignite Youth Employment Services
Taradale High School -
Taradale High School