Juan Camilo Amaya Cardenas
Dunedin,North Dunedin
Summary
Dynamic professional with a proven track record at Color Kids, excelling in operational efficiency and customer experience improvement. Skilled in developing effective working relationships and training personnel. Bilingual in Spanish, I leverage my communication skills to enhance team performance and drive brand loyalty, ensuring exceptional service and satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Gardener
Self-employed
North Dunedin , Dunedin
01.2024 - Current
- Used power equipment such as mowers, trimmers and blowers to maintain lawns in good condition.
- Assisted in the installation of hardscaping materials such as pavers, stepping stones, retaining walls.
- Maintained gardens and grounds of private properties, ensuring proper care of trees, shrubs, flowers, and turf.
Brand Ambassador
Destro
01.2023 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
Warehouse Worker
BMV International
11.2022 - 03.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Unpacked and repacked items in different quantities and configurations for shipment.
Forest Technician
Pinetech Pacific
11.2021 - 03.2022
- Prepared and collected data as directed by forester for use in forest management plans, timber appraisals, timber sales, timber tax basis and GIS mapping.
- Checked timber stands to assess sales volume and potential quality and marked timber for harvesting.
- Closely monitored campers and campgrounds for behavioral and safety issues, initiating prompt and professional response to problem situations.
Waiter
El Cupo Cantina
11.2020 - 06.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Used cash registers and credit card machines to cash out customers.
Retail Assistant Manager
Color Kids
Bogota, Bogota
01.2018 - 11.2020
- Conducted regular inventory checks to ensure accuracy of stock levels.
- Developed relationships with customers by providing knowledgeable advice about products.
- Executed all merchandising directives accurately according to planograms.
- Resolved conflicts between employees or customers in a professional manner.
- Trained, coached, and mentored new team members on customer service and operational standards.
Education
Bachelor of Commerce - Philosophy Politics And Economy
University of Otago
Dunedin, NZ06-2025
High School Diploma -
Whangaparaoa College
Stanmore Bay, NZ06.2021
Skills
- Effective Working Relationships
- Personnel Development
- Operational Efficiency
- Customer Experience Improvement
- Identifying Trends
- Fluency in Spanish
Affiliations
- General Executive of Otago Latino Students Association
- Volunteered at Carcel La Picota, aiding children of prison members
- President of the UN Model at Jose Max Leon for 2 years
Certification
- Certified Welder -
- Certified Forest Technician
- First Aid Certificate - 2019
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
German
Limited
Timeline
Gardener
Self-employed
01.2024 - Current
Brand Ambassador
Destro
01.2023 - Current
Warehouse Worker
BMV International
11.2022 - 03.2023
Forest Technician
Pinetech Pacific
11.2021 - 03.2022
Waiter
El Cupo Cantina
11.2020 - 06.2021
Retail Assistant Manager
Color Kids
01.2018 - 11.2020
Bachelor of Commerce - Philosophy Politics And Economy
University of Otago
High School Diploma -
Whangaparaoa College
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