Industrial Engineer, graduated from Universidad de las Américas (Ecuador), with solid experience in process control, process management, and continuous improvement. Skilled in workflow analysis and redesign, as well as logistics, transportation, and plant layout design. Hands-on experience in reception operations and production line work, providing a comprehensive understanding of the entire value chain. Proficient in process automation using tools such as Power Automate, achieving significant time reductions and increased operational efficiency.
Promoted and sold photo packages to park visitors, delivering excellent customer service and consistently meeting sales targets.
Collected waste using golf cart and maintained cleanliness of resort facilities, including pools, parking areas, and common spaces.
Supported Community Engagement by assisting in projects, streamlining process documentation, and enhancing outreach programs through automation tools.
Handled ticket sales at the entrance and operated as cashier at various attractions, while assisting visitors with inquiries and ensuring a positive guest experience.
-Forklift Operator Training
-Proccess modeling
-Automize Business Communication using Power Automate