JUAN MIGUEL FLOIRENDO
Wellington,New Zealand
Summary
Organised and adaptable IT and digital support professional with experience in database management, troubleshooting, and digital platform support. Skilled in managing structured workflows, creating digital content, and handling technical tasks with efficiency and accuracy. Currently pursuing a Bachelor of Software Engineering, with growing expertise in C++, SQL, and data handling, a passion for delivering creative, efficient, and user-focused digital solutions and with a strong interest in IT support and operations to enhance organisational performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Digital Creator
Wags and Whiskers Pet Spa & Hotel
12.2021 - 06.2025
- Maintained and organised digital databases for client bookings and operational records.
- Designed and implemented digital materials to promote services across online platforms.
- Supported the company’s digital presence, ensuring clarity and user engagement.
- Demonstrated exceptional attention to detail and problem-solving abilities in the face of complex design challenges, resulting in high-quality outcomes.
- Facilitated clear communication between design team members, ensuring project goals were met on time and within budget constraints.
- Boosted company''s online presence with engaging social media strategies, resulting in higher audience engagement and growth.
Retail Assistant
The Warehouse NZ
01.2017 - 12.2017
- Provided frontline support for customers and maintained an organised workplace.
- Gained early experience in workplace systems and operational workflows.
Education
Bachelor of Software Engineering -
Yoobee Colleges
Wellington, NZSenior High School - STEM Strand
University of Santo Tomas
Manila, Philippines01.2020
Secondary School -
St. Patrick’s College
Wellington, NZ01.2017
Skills
- Technical Support: General computer troubleshooting, data management, software familiarity
- Database & Systems: Microsoft Excel, SQL basics, content management
- Digital Tools: Online branding, digital marketing, Interactive design and content creation
Certification
Workplace Retailer Certification – The Warehouse NZ | 2017
Timeline
Digital Creator
Wags and Whiskers Pet Spa & Hotel
12.2021 - 06.2025
Retail Assistant
The Warehouse NZ
01.2017 - 12.2017
Bachelor of Software Engineering -
Yoobee Colleges
Senior High School - STEM Strand
University of Santo Tomas
Secondary School -
St. Patrick’s College
PROFESSIONAL ATTRIBUTES
- Fast learner with a keen interest in emerging technologies.
- Strong organisational skills with the ability to manage multiple tasks effectively.
- Collaborative and reliable team player with excellent problem-solving skills.
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