ROSHAN REJI
Hillsborough,Auckland
Summary
Experienced Estimator with over Five years of experience in cost estimation and budget management. Technically-adept with advanced knowledge of MS Office Suite and experience in creating Excel databases and PowerPoint presentations. Highly skilled in CSR and enthusiastic about ensuring optimal customer service. Energetic team player with top-notch organizational skills.
Overview
6
6
years of professional experience
Work History
Estimator
VIEW MASTER WINDOWS & DOORS LTD
Auckland
07.2019 - Current
- Accurately estimated the costs of aluminium joinery projects
- Prepared detailed project budgets and cost breakdowns
- Calculated the quantities of materials required for projects
- Ensured all measurements and specifications are accurate
- Cooperated with suppliers to obtain quotes for materials and services
- Negotiated prices and ensuring timely delivery of materials
- Discussed project requirements and specifications with clients
- Provided professional advice and recommendations to clients
- Prepared detailed proposals and tender documents
- Ensured all documentation meets the client’s requirements and company standards
- Monitored project costs against the budget and identified cost-saving opportunities
- Updated cost estimates as projects progress
- Staying updated with the latest industry trends, materials, and technologies in aluminium joinery
- Applied technical knowledge to improve project outcomes and efficiency
- Used estimation and project management software to prepare and manage estimates
- Ensured all materials and workmanship meet the required quality standards
- Conducted site visits to verify compliance with project specifications
- Worked closely with architects, engineers, and project managers
- Collaborated with the installation team to ensure smooth project execution
- Identified potential risks and implemented strategies to mitigate them
- Ensured all health and safety regulations are adhered to on-site.
Warehouse Team Leader
LOOKSHARP
Auckland
04.2019 - 07.2019
- Maintained an optimal level of security at the warehouse and prepared all paperwork for various agencies
- Managed all pick orders, provided correct labels on products, prepared pick sheets for all orders and assisted personnel to load and unload all containers for export
- Maintained records of all outgoing shipments and confirmed orders with all clients.
Customer Service Representative
BP
Auckland
07.2018 - 04.2019
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Earned management trust by serving as key holder, responsible for opening and closing stores
- Provided timely and effective replacement of damaged or missing products
- Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Stocked shelves with unpacked items, ensuring proper labelling in clear and visible areas
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
- Operated POS system to itemize and complete customer purchases
- Answered customer queries regarding merchandise and pricing.
Internship
CPC (NEW ZEALAND) LTD
Auckland
10.2018 - 03.2019
- Set appointments with the new customers for the managers
- Answered telephone inquiries from clients, vendors and the public
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail
- Assisted senior administrative professions with daily work tasks.
Education
Graduate Diploma in Applied Management -
Otago Polytechnic Auckland International Campus
Bachelor of Business Administration -
Girideepam Institute of Advanced Learning
Kottayam, KeralaSkills
- Cost Estimation
- Estimate Preparation
- Estimating Software
- Customer and client relations
- Strategic planning
- Critical thinking
- Material takeoffs
- Vendor relationships
- Social media knowledge
- Teamwork and collaboration
References
Upon request
Hobbies and Interests
- Sports: Cricket & Badminton
- Hiking & Camping
- Photography and Videography
Timeline
Estimator
VIEW MASTER WINDOWS & DOORS LTD
07.2019 - Current
Warehouse Team Leader
LOOKSHARP
04.2019 - 07.2019
Internship
CPC (NEW ZEALAND) LTD
10.2018 - 03.2019
Customer Service Representative
BP
07.2018 - 04.2019
Graduate Diploma in Applied Management -
Otago Polytechnic Auckland International Campus
Bachelor of Business Administration -
Girideepam Institute of Advanced Learning