Proactive leader with extensive experience in healthcare management. Known for critical thinking and effective communication skills, successfully implementing quality improvement strategies that elevate patient safety and satisfaction.
Overview
28
28
years of professional experience
Work History
Registered Nurse Consultant
Self Employed
Invercargill, Invercargill
01.2022 - Current
Led coaching and mentoring initiatives for managers, enhancing their leadership capabilities.
Contributed to development of policies, procedures, and guidelines, ensuring alignment with project goals.
Collaborated with team members to improve service delivery and increase client satisfaction.
General Manager
Southern Cross Hospitals
Invercargill, Invercargill
01.2009 - 12.2021
Directed daily operations to ensure compliance with healthcare regulations and standards, maintaining high-quality patient care.
Managed staff recruitment, training, and performance evaluations, fostering a skilled and effective team.
Oversaw budget preparation and financial management for surgical services and patient care areas.
Implemented quality improvement initiatives to enhance patient satisfaction and safety protocols.
Established partnerships with external organizations to expand service offerings and improve referral networks.
Ward Manager
Southern Cross Hospital Invercargill
Invercargill, Invercargill
02.1998 - 01.2010
Oversaw implementation of healthcare policies and compliance measures.
Ensured compliance with safety protocols and upheld quality standards in care delivery.
Monitored budget expenditures and managed resources to maintain operational efficiency.
Coordinated staff schedules and allocated resources to enhance team performance.
Facilitated communication between departments for streamlined processes.
Education
Bachelor of Applied Management - Business Management
Otago Polytechnic
Dunedin, NZ
03-2010
Post Graduate Certificate in Health Science - Health
Auckland University of Technology
Auckland, NZ
06-2001
Registered Obstetric And General Nurse - Nursing Practice
Southland Scool of Nursing
Invercargill
01-1978
Skills
Healthcare management
Specialized patient care
Clinical leadership
Patient care oversight
Clinical documentation
Electronic health records
Quality improvement
Healthcare compliance
Public health initiatives
Cost management
Resource allocation
Staff training
Leadership development
Critical thinking
Effective communication
Timeline
Registered Nurse Consultant
Self Employed
01.2022 - Current
General Manager
Southern Cross Hospitals
01.2009 - 12.2021
Ward Manager
Southern Cross Hospital Invercargill
02.1998 - 01.2010
Bachelor of Applied Management - Business Management
Otago Polytechnic
Post Graduate Certificate in Health Science - Health
Auckland University of Technology
Registered Obstetric And General Nurse - Nursing Practice