JUDITH GARDNER

Customer Service including Key Accounts

Co-ordinating and liasing with clients in regards to their Import and Domestic SeaFreight LCL/FCL.

Communicating daily with local Forwarders, Shipping lines and Overseas Agents and transport companies

• Obtaining rates and preparing quotations for client
• Import Air and Sea Documentation
• updating clients tracking reports on a weekly basis
• Bio Security/Customs requirement/ country requirements
• Freight co-ordination
• Accounts payable
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Developed strong relationships with customers by providing personalized assistance and support.

Customer Service Imports

Import Sea Shipments, provided rates and quotes

Updated clients with weekly reports

Arranged Import Airfreight including Urgent airfreight shipments

Customer Service including Key Accounts

Co-ordinating & liaising with Major Clients with regards to their

Import Freight

Communicating daily with Freight Forwarders, Shipping Lines and Transport Companies

Acquiring/applying Air and Sea Freight rates

Sales/Accounts payable