Judith Martin
Palmerston North,MWT
Summary
With a proven track record I excel in enhancing guest satisfaction through meticulous room inspections and efficient housekeeping standards. I work well as part of a team and am an honest and reliable worker. Have had nearly 10 years of experience and my clear communication ensures I can meet the highest cleanliness and safety standards. I am a New Zealand Citizen and have returned from Australia after living there for over 10 years. Have recently moved to Palmerston North and am looking to re-enter the workforce.
Overview
9
9
years of professional experience
Work History
Housekeeping Supervisor
Metropolitan Inn
12.2017 - 12.2020
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized room turnaround times, allowing for earlier check-ins and enhancing guest satisfaction.
- Fostered culture of respect and teamwork, leading by example and addressing conflicts promptly.
- Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Scheduled and prioritized tasks to staff, overseeing work completion.
Housekeeping Room Attendant
Metropolitan Inn
09.2015 - 11.2017
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Housekeeper-room-attendant
The Vue Apartments
08.2011 - 08.2014
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Waiopehu College
Levin, MWTSkills
- Housekeeping knowledge
- Cleaning and sanitation
- Cleaning bathrooms
- Vacuuming and sweeping
- Sorting and washing laundry
- Folding clean laundry
- Window Cleaning
- Waste disposal
- Dusting furniture
- Room inspection
- Clear Communication
Timeline
Housekeeping Supervisor
Metropolitan Inn
12.2017 - 12.2020
Housekeeping Room Attendant
Metropolitan Inn
09.2015 - 11.2017
Housekeeper-room-attendant
The Vue Apartments
08.2011 - 08.2014
Waiopehu College
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