Summary
Overview
Work History
Education
Skills
Additional Information
Drawing, Painting, Craft Work, Making Posters and Designs
Timeline
Generic

Jugandeep Kaur

Te Awamutu,WKO

Summary

As a new graduate nurse with a rich business management, teaching, and healthcare background, I bring strong leadership, organizational, and communication skills to the nursing field. My experience as a store manager has equipped me to handle complex situations and make critical decisions under pressure. I have honed my ability to educate and guide others, which will be valuable in patient education and team collaboration. With four years of experience as a Healthcare Assistant and specialized training in dementia care, I am well-prepared to deliver compassionate, personalized care and contribute to optimal patient outcomes. My diverse skill set makes me a valuable asset to any healthcare team.

Overview

16
16
years of professional experience

Work History

Health Care Assistant

Nova Healthcare Agency
08.2022 - Current
  • Lifted patients using appropriate equipment by moving and handling policy.
  • I assisted with patient hygiene, physical comfort, eating, drinking, and mobility while observing and reporting specific changes.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
  • Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
  • Delivered a high standard of holistic care to patients to promote equality and dignity.

Support Worker

Nova Healthcare Agency
08.2022 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

Manager on Duty

The Bottle-O
09.2016 - 12.2021
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
  • Improved team productivity by implementing efficient scheduling and task delegation processes.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Developed and implemented strategies to increase sales and profitability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Teacher

Convent School, Punjab, India
11.2008 - 03.2015
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behaviour to facilitate ongoing communication with parents about their child's educational journey.
  • Making staff roster and leading school production day
  • Developed and implemented classroom routines to address varying student needs.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.

Education

Masters of Nursing Practicum - Nursing

University of Waikato
Hamilton, NZ
10.2024

Health Care Level-4 (Specialize in Dementia)

Career Force Community Support Services
Hamilton, NZ

Health Care Level 3

Careerforce Community Support Service
Hamilton, NZ

Graduate Diploma in Management Level 7

Nelson Marlborough Institute of Technology
Nelson, NZ
10.2016

Bachelor of Education - High School Teaching

Punjabi University Patiala, Punjab, India
State Collage Of Education Patiala Punjab India
11.2007

Skills

    Patient Education and Advocacy: Expertise in educating patients and families about healthcare procedures, treatments, and lifestyle adjustments in a clear and supportive manner

    Quality improvement: having developed educational posters for Renal and Mental Health placements on comprehensive patient assessments using the Te Whare Tapa Whā model to enhance assessment accuracy

    Leadership and Team Management: Strong leadership abilities with experience in managing teams, coordinating care, and ensuring effective communication among healthcare staff

    Compassionate Patient Care: Four years of experience providing personalized care to elderly patients, including those with dementia, with a focus on empathy and understanding their unique needs

    Critical Decision-Making: Proven ability to make sound decisions under pressure, drawing from a background in business management and healthcare environments

    Dementia and Elderly Care Expertise: Specialized Level 4 training in dementia care, adept at creating therapeutic relationships and providing high-quality care tailored to the needs of elderly patients

    Communication and Interpersonal Skills: Strong communication skills developed through teaching and managerial roles, enabling effective interaction with patients, families, and healthcare teams

    Organizational and Multitasking Abilities: Skilled in managing multiple tasks efficiently, maintaining organization in fast-paced environments, and ensuring smooth operations

    Cultural Competence: Experience in providing care that respects the cultural and individual differences of patients, particularly within the Māori community

    Evidence-Based Practice: Committed to utilizing the latest research and evidence-based strategies to improve patient outcomes, particularly in wound assessment and pressure injury prevention

    Adaptability and Continuous Learning: Keen on continual learning and adapting to new challenges, ensuring up-to-date knowledge and best practices in nursing care

    Nursing clinical skills: A wide range of tasks, including medication administration, vital signs monitoring, blood glucose level (BGL) checks, dressing changes, and IV line management

Additional Information


  • 11-week IP placement at Matariki Continuing Care, Te Awamutu.
  • 4-week placement in Mental Health, Rural Te Awamutu.
  • 3-week placement in Renal Ward M3 DHB Hamilton.
  • 5-week placement with START (Supported Transfer and Accelerated Rehabilitation Team) Cambridge.
  • 3-week placement at Meade Clinic Fracture DHB Hamilton.
  • 4-week placement at Matariki Continuing Care Te Awamutu.

Drawing, Painting, Craft Work, Making Posters and Designs

I am skilled in creating educational posters with a strong background in teaching and student projects. Known for taking the lead in designing posters and presentations due to expertise in visual communication. I delivered educational posters to healthcare placements at The Te Whatu Ora Hospital's renal ward and Mental Health unit, showcasing my commitment to sharing knowledge in diverse settings and quality improvement.

Timeline

Health Care Assistant

Nova Healthcare Agency
08.2022 - Current

Support Worker

Nova Healthcare Agency
08.2022 - Current

Manager on Duty

The Bottle-O
09.2016 - 12.2021

Teacher

Convent School, Punjab, India
11.2008 - 03.2015

Masters of Nursing Practicum - Nursing

University of Waikato

Health Care Level-4 (Specialize in Dementia)

Career Force Community Support Services

Health Care Level 3

Careerforce Community Support Service

Graduate Diploma in Management Level 7

Nelson Marlborough Institute of Technology

Bachelor of Education - High School Teaching

Punjabi University Patiala, Punjab, India

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