Jula Komene

• Efficiently attend to administrative requirements, maintain orderly records and competently operate related office equipment
• Represented integrity and professionalism in business, serving as a role model to staff and whanāu
• Identified and solved complex strategy problems to drive organizational goals
• Good communication and influencing skills to build strong and effective relationships
• Intermediate computer skills and ability to pick up new systems and processes
• Willingness to learn, outcome-focused and a strong desire to improve the futures of our rangatahi and their whānau
• Attain reports and monitor program referrals, attendance rangatahi outcomes and report on effectiveness
• Ability to multitask and manage priorities consistently

Lightweight fitness Raglan is our whānau owned and operated gym where I have maintained the business and administrative duties for over 9 years

• As a family business we carry many titles so business and administrative duties are broad. We help each other out from time to time to benefit the integrity of our business as well as members and ensure productive business flow is smooth and effective
• Energetic, self-motivated, driven and passionate about growing and retaining a membership base as well as creating a training facility with an amazing culture and vibe for our community
• Strong administration and computer literacy
• Membership management and retention
• Exceptional multitasking and communication skills
• Passion to create better lifestyle habits that improve health and wellbeing of our community
• Promoted business on social media platforms to maximize brand identity and generate revenue
• Set pricing structures according to market analytics and emerging trends
• Accounts management

• Raglan Rugby club Committee member
• Bar Manager ensuring sale and supply of alcohol was done safely and in compliance to health regulations
• Waikato Māoris Kōtiro16s manager 2022
• Waikato district 9s Kōtiro 16s 2022
• Whāingaroa Whai league development
• Raglan Mens 1st division Rugby team 2018 & 2019
• Adhered to laws regarding alcoholic beverage services and customer regulations.
• Consulted with managers to organize special events and promotions.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Developed and maintained relationships and communications with customers, players and family.
• Managed budget implementations, player reviews, training, schedules, and team negotiations.

• MY role as senior admin team was to provide a day-to-day high standard of administration work responsible for all office projects and tasks
• Ensuring all daily administrative tasks were met, so that the business side of things run productively and smoothly
• I got to oversee the work of junior admin staff for proficiency of work in a timely manner and help onboard new colleagues
• I had to have confidence with time management, organisational and communication skills
• Experience in administration or coordination including creating and documenting processes
• Answered calls , redirected calls, emails to appropriate colleagues
• Identified needs of customers promptly and efficiently as well as have an understanding for diversity in the health sector
• Enforced company policies, answered coworkers' questions and trained new personnel
• Improved office organization by developing filing system and customer database protocols
• Researched and developed administrative policies, procedures and guidelines to facilitate operations
• Appraised, forecasted and determined conditions and strategies to achieve goals and objectives
• Developed innovative strategies to establish best practices, promoting profitability
• Followed up with customer accounts to resolve unpaid or past-due accounts
• Checked office stock to determine supply levels and maintain inventory
• Ensure patient confidentiality and quality service

• Ensuring all daily tasks of administrative business are meet making business run productively and smoothly
• Confidence with time management, organisational and communication skills
• Provide a positive and welcoming environment
• Accurate patient booking
• Liaise with external stakeholders e.g Winz,Dept of corrections hospitals etc
• Maintain privacy and keep secure records using medical filing system
• Patient confidentiality and respect
• Comfortable using medical and Community database software
• Transfers of patient files while maintaining secure records
• Enrolment ,referral and outcome processing
• Processing of funding and reporting analysis data system
• Nes validation filing training ( medical )
• PHO – Primary health care training
• Whānau ora direct processor
• Developed innovative strategies to establish best practices, promoting profitability
• Improved office organization by developing filing system and customer database protocols
• Apply and understand Tikanga protocols and approaches
• Able to contribute to the building of positive team culture .

• Provided business administration and a support to management and physio's ensuring all needs were met at a high standard
• Management of accounts, invoicing , banking and cash handling
• Accurately process and file documents for the preparation, documentation and completion of client's applications
• Ensured high levels of customer service, sales and support were consistently delivered
• Processed administrative requirements, assisted with advertising and marketing
• Answering telephone calls and face to face enquiries
• Politely meeting and greeting clients and visitors
• Appointment and follow up bookings
• Liaising with ACC and other health professions
• Ensuring physio rooms are stocked with necessary equipment
• Organising meetings with management and staff
• Managed physio's diary
• Contributed to documentation of following and understanding of policy and procedures
• Health and safety compliance officer
• Operate and function computer and fax
• Enforced company policies, answered coworkers' questions and trained new personnel
• Identified the needs of customers promptly and efficiently.