Julia Fernandes Garcia

Hamilton,WKO

Summary

Friendly Barista with excellent interpersonal communication strengths and sales proficiency. Solid experience in processing payments, safely handling food and beverages, and meeting customer demands with diligent and well-organized mindset. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee making equipment operations. Works well under pressure and in fast-paced settings.

Seeking opportunities to leverage my skills and contribute to a dynamic team to achieve company goals.

Overview

year of professional experience

Work History

Newspaper Deliverer

Clutha Leader

Handled sorting and assembly of newspapers and bagged for customer delivery.
Organized and mapped efficient delivery routes to boost daily delivery numbers.
Provided excellent customer service to subscribers and businesses.
Made efficient and safe deliveries with minimal supervision.

Coffee Barista

Jamaica Blue

01.2023 - Current

Cleaned counters, machines, utensils, and seating areas daily.
Pleasantly interacted with customers during hectic periods to promote positive environment and elevated customer loyalty by using strong communication abilities to resolve customer problems.
Operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment and created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Maintained regular and consistent attendance and punctuality.
Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.

Education

Fairfield College

Hamilton, WKO

Skills

Fast learning skills
Adaptable to new routines
Teamwork skills
Written and oral communication
Organized

Bilingual
Self-management
Customer experience management
Problem solving skills
Punctuality

Personal Information

Name: Julia Fernandes Garcia

Age: 17 years

Date Of Birth: 29/03/2006

Nationality: Brazilian

Visa: Residential Visa

Languages

English

Native or Bilingual

Portuguese