Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Julia Clare Kavanagh

Christchurch,Kaiapoi

Summary

I am a Mum to 3 girls currently working as a Health Coach/Support Worker. Employed by Odyssey House I work across 2 sites, in medical centres, North Canterbury. Under the umbrella of Te Tumu Wiaora i provide free and instant holistic health care which is Patient orientated. Work ethic and a healthy lifestyle is the mission in my house hold. With high school completion, a personal training qualification and a national diploma in Emergency Medicine I am always eager to learn. In this roll I have gained skills in M.I, identifying burn out and have developed skills to help those in mental hardship and addiction. I am hard working and dedicated to produce a high quality of work and all with a smile. I am a multitasking, high energy and respectful person to which can mold her work manner in to most situations. As i have previously worked in the medical field I am fully aware of the urgency of tasks set and the respectful manner into which they may need to be carried out. I am a team player that isn't scared to take the lead when needed. I work well with others and am a problem solver and can think swiftly on my feet. I am aware of the importance of this roll and look eagerly to becoming one of the team. If there are any questions at all please don't hesitate to get in contact with me. .

Overview

4
4
years of professional experience

Work History

Youth Support Worker

Odyssey House
, Christchurch
01.2021 - Current
  • Maintained accurate records of client contacts including notes on conversations and referrals made.
  • Actively engaged with youth in recreational activities such as sports or arts and crafts projects.
  • Adhered to all relevant regulations and standards of practice in the delivery of services to clients.
  • Coordinated with other professionals, such as social workers, psychologists, and psychiatrists to develop appropriate treatment plans for clients.
  • Monitored client compliance with prescribed treatments plans while providing emotional support as needed.
  • Participated in professional development activities including workshops and trainings related to best practices for working with at-risk populations.
  • Established strong rapport with clients by creating an environment where they feel safe expressing themselves.
  • Used calm, positive, and encouraging approach with youth.
  • Modeled positive behavior for residents by providing leadership and positive interactions.
  • Directed activities to promote growth in mental, emotional and educational areas.
  • Implemented strategies for conflict resolution and peer mediation within youth groups.
  • Advocated for youth needs and interests in community and policy-making forums.
  • Offered key emotional support to special needs youth.
  • Established safe and inclusive environments for youth, promoting positive behavior and emotional well-being.
  • Designed and led recreational activities that foster teamwork, physical health, and social interaction.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.

Health Coach

Odyssey House
Chch, New Zealand
09.2020 - Current
  • Provided necessary health education training for patients.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Contributed to development, planning and completion of project initiatives.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Reviewed health goals and requirements provided by physicians, nurses and dieticians to offer balanced, nutritious options for patients.
  • Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.
  • Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Enhanced awareness of health resources and worked to connect individuals with programs.
  • Spoke with health community workers and members of public about importance of health, prevention and treatment.
  • Provided education around the importance of healthy eating, physical activity, sleep, stress management, and other lifestyle factors.

Health Coach

Real Healthy Me
Christchurch, Cbd
03.2020 - 08.2022
  • Gathered health data from clients using self-assessment tools.
  • Improved the general health of clients by sharing nutrition information and fitness tips.
  • Reported on clients' health status by interpreting data.
  • Led health community workers and members of the public about the importance of health, prevention and treatment.
  • Enhanced awareness of health resources and worked to connect individuals with programs.
  • Provided necessary health education training for patients.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals.
  • Guided clients in safe exercise, taking into account individualized physical limitations.
  • Guided clients on proper nutrition and exercise habits.
  • Collaborated with team mates to discuss new opportunities.

Personal Trainer

North Canterbury Sports Trust
Rangiora, Christchurch
  • Trained clients effectively and built dynamic customer relationships, which cut learning time in half.
  • Developed orthopedic exercise rehabilitation training plans to help clients safely transition to pre-injury fitness programs and reduce re-injury.
  • Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep all client information current.
  • Informed clients through effective presentations regarding healthcare and benefits of services.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Arranged motivational exercise programs to promote healthy lifestyle choices.
  • Communicated with clients to determine goals and performed client assessments.
  • Supplied clients with list of exercises and activities.
  • Led, instructed and motivated individuals during exercise activities, including cardiovascular exercise, strength training and stretching.
  • Successfully completed training initiatives, increasing customer loyalty.
  • Implemented continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
  • Studied multiple programs to provide health education, wellness and fitness program development to clients.
  • Provided clients with educational information, including materials on preventative care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Assisted clients with coming up with reasonable diets and nutritional guidelines.
  • Created individual workout routines based on member fitness level.

E.M.T

St John
Rangiora, Christchurch
  • Improved operations by working with team members and customers to find workable solutions.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Sanitized medical equipment and inside of vehicle after each transport to avoid spread of germs.
  • Responded to dispatch calls promptly, typically within 3minutes or less.
  • Identified maintenance issues and notified mechanics to schedule repair work.
  • Documented each transport, including patient name, mileage and services rendered.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Assessed scene on arrival to identify potential safety issues and hazards affecting first responders.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Remained level-headed and proactive during emergency situations.
  • Explained each step of treatment to conscious patients to reduce fear and invoke calm.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Loaded patients into ambulances in preparation for transport to nearest medical center.
  • Obtained details regarding patient by questioning family members and bystanders.
  • Adhered to all protocols and procedures to maintain safety of patients and paramedic crew.
  • Administered CPR and other life-saving techniques on patients in cardiac arrest.
  • Treated patients suffering from variety of illnesses and ailments, including heart attacks, strokes, motor vehicle accident injuries and more

Education

High School Diploma -

Montorency Secondary School
Australia

National Diploma - Personal Training And Fitness

NZISF
Christchurch

National Diploma in Emergency Medicine -

St John
Christchurch

Skills

  • Nutritional health
  • Educating healthcare clients
  • Maintaining safety protocols
  • Administrative support
  • Organization
  • Behavioral Interventions
  • Social skill development
  • Conflict de-escalation
  • Behavior Modeling
  • Advocacy
  • Process improvement
  • Problem resolution
  • Communications
  • Relationship development
  • Team management
  • Inventory management
  • Operational improvement

References

References available upon request.

Timeline

Youth Support Worker

Odyssey House
01.2021 - Current

Health Coach

Odyssey House
09.2020 - Current

Health Coach

Real Healthy Me
03.2020 - 08.2022

Personal Trainer

North Canterbury Sports Trust

E.M.T

St John

High School Diploma -

Montorency Secondary School

National Diploma - Personal Training And Fitness

NZISF

National Diploma in Emergency Medicine -

St John
Julia Clare Kavanagh