Summary
Overview
Work History
Education
Skills
Timeline
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Julia Stuthridge

Auckland,Swanson

Summary

With over 20 years of experience in the IT industry spanning outsourcing, vendor, and distribution landscapes, expertise lies in the critical stages of delivering service and product solutions. Proven track record of identifying process enhancements to drive delivery improvements and cost efficiencies. Leadership skills emphasize leading by example, consistently meeting and exceeding client expectations. Committed to strict compliance with company policies and value teamwork as a vital element for enthusiastic service delivery. Embracing the principle of "under promise, over deliver," takes pride in problem-solving abilities and finds significant reward in providing effective solutions that satisfy both internal and external clients.

Overview

38
38
years of professional experience

Work History

Rewash Lead

Taylors Laundry
10.2024 - Current

Collaborated with the Operations Manager to optimize the Rewash program, enhancing efficiency and stock management while boosting productivity and quality.

  • Optimized the daily wash report to ensure clarity across all business lines and deliver comprehensive daily production results, ranging between 40 to 70 Tonne a Day..
  • Increased transparency and understanding of daily metrics
  • Streamlined production results for actionable insights
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Laundry Operations

Tayliors Laundry
06.2022 - 10.2024

Executed diverse production line responsibilities, transitioning from a temporary to a permanent role.

  • Ensured optimal operation of production machinery, including conveyor belts.
  • Proactively resolved technical and mechanical issues, sustaining a clean and organized work environment.
  • Efficiently managed towel folding, ironing, and hand folding tasks for various laundry items.
  • Transitioned from temporary to permanent role in production.
  • Kept machines operational, boosting production efficiency.
  • Assisted in the training of new employees, sharing expertise on best practices for efficient laundry operations.

Administration and Junior QS Duties

Arkon Construction
07.2018 - 12.2019

Managed diverse Office Administration and Junior Quantity Surveyor tasks efficiently.

  • Strategically managed and meticulously prepared all necessary data, including BPL numbers, for relevant trades in compliance with council regulations for Resource Consent of the proposed development.
  • Adept at reading construction plans
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Optimized office operations and streamlined invoice workflows in Buildertrend.
  • Enhanced cost-efficiency by comparing product quotes for project selection.
  • Secured competitive vendor quotes, impacting project costs positively.
  • Streamlined data prep boosting efficiency by 20%

Administration | General Labourer

G & T Cars
Auckland, Auckland
02.2015 - 06.2018

Facilitated procurement and importation of damaged vehicles from Australia, optimizing supply chain processes

  • Managed vehicle re-certification for New Zealand resale, ensuring regulatory compliance.
  • Passionate about learning and committed to continual improvement
  • Demonstrated self-motivation and high personal responsibility.
  • Connects effortlessly with diverse individuals
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.

Desktop User Hardware and Software Fleet Manager for Vodafone NZ

Unisys New Zealand
Auckland, Auckland
05.2011 - 03.2015

Orchestrated the procurement, deployment, and maintenance of end-user desktop hardware and software for Vodafone New Zealand, ensuring licensing compliance and mastering the Software Catalogue.

  • Acted as the primary contact for all hardware and software inquiries with internal users.
  • Negotiated pricing and approved hardware and software requests, aligning with customer expectations.
  • Managed key business relationships across all levels, both internal and external.
  • Monitored service level agreements to meet customer expectations consistently.
  • Managed procurement/deployment, ensuring licensing compliance.
  • Led pricing negotiations, achieving significant cost savings.
  • Liaised with teams to ensure timely delivery and installations.
  • Streamlined hardware/software procurement for cost efficiency
  • Ensured compliance in desktop hardware/software licensing.
  • Overhauled Master Software Catalogue for better resource management, and realizing significant cost savings.

ROLE PROFESSIONAL ACHIEVEMENTS

  • Managed the deployment of End User Desktop Hardware and Telstra Clear-specific software, optimizing interim strategies pending global Vodafone COE evaluation and implementation.
  • Achieved 15% cost savings per device nationwide for Vodafone by shifting to a leasing procurement model and aligning with preferred global suppliers,
  • Ensured software licensing compliance for Vodafone, preventing non-compliance penalties and delivering substantial savings of $86k, with an additional $111k saved through project Evo.
  • Secured $55k savings in hardware procurement via global vendor leverage
  • Established Vodafone COE standards for desktop hardware/software globally
  • Led global stakeholder meetings, ensuring smooth project transitions
  • Managed hardware/software deployment, aligning with Vodafone COE

Vendor Delivery Manager

EDS / HP NZ LTD
Auckland
03.2005 - 02.2010

Directed vendor delivery of support services for premier accounts such as Telecom and Fonterra, guaranteeing fulfillment and cost efficiency.


  • Maintained ownership of vendor deliverables and cost management, focusing on continual cost improvement strategies.

  • Orchestrated roadmap strategy sessions with vendors and clients to align service delivery expectations.
  • Vigilantly monitored SLA adherence to uphold hardware maintenance contract standards.
  • Successfully reclaimed costs from vendors for SLA breaches, contributing to a minimum of 10% of monthly revenue recovery dependent on the .business line and agreed
  • Chaired critical meetings to assess vendor performance, nurturing strategic partnerships.
  • Proactively evaluated and refined processes, driving changes that significantly boosted revenue growth.
  • Took full responsibility for vendor deliverables and cost management, with a strong emphasis on continuous cost reduction strategies
  • Led strategic roadmap sessions with vendors and clients to synchronize service delivery expectations.
  • Diligently monitored Service Level Agreement (SLA) compliance to maintain hardware maintenance contract integrity.

TEMP RECRUITMENT CONSULTANT INDUSTRIAL, PLACEMENT

DRAKE INTERNATIONAL
Auckland, Auckland
03.2001 - 02.2005

Managed all temporary placement requirements for industrial clients, fostering strong relationships.

  • Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
  • Operated and maintained applicant tracking and candidate management systems.
  • Reduced time-to-fill metrics by efficiently managing multiple requisitions simultaneously and prioritizing tasks effectively.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Built strong relationships with clients through regular communication and understanding of their unique needs.

ROLE PROFESSIONAL ACHIEVEMENTS

  • Successfully retained and renegotiated temporary placement preferred vendor contracts with Coca-Cola, Keri Juice and Nestle, achieving a 5% revenue increase per temp hourly rate at Drake.
  • Secured preferred vendor status with Keri Juice at Drake.
  • Improved service delivery by 15%, gaining strong client relationships.
  • Enhanced vendor relations, driving sales growth and stability.
  • Improved client satisfaction by consistently providing high-quality candidates for various positions.
  • Boosted temp count by 30% weekly, enhancing client satisfaction.

Recruiter Temporary Services

ENTERPRISE RECRUITMENT.
Auckland
08.2004 - 02.2005

Managed all temporary placement requirements for all clients, fostering strong relationships.

  • Manage all temp placements required by all Enterprise recruitment customers
  • Grew the temp desk to hit a weekly sales target including any specific customer or other-employment checks to verify information on applicant's resume.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Coordinated schedules to arrange management interviews with applicants.

Roles Prior to 2001

Various IT Companies
Auckland, Auckland
10.1987 - 11.2001
  • Quality Direct - Product Account Manager Feb 2001 - Sept 2001
  • Renaissance - Sales Support Team Leader Nov 2000 - Sept 2001
  • Quality Direct - Sales Support Team Leader - Dec 1999 - Oct 2001
  • CSC New Zealand - Sales Support Secretary Jun 1998 - Nov 1999
  • CSC New Zealand - Office Administration - Outsourcing Division - Jun 1995 - Mar 1998

Education

Completed The NZ Diploma in Construction (Level 6) - Quantity Surveying Construction

Unitec Institute of Technology
Auckland, NZ
11-2020

Skills

  • Operations Management: Strong capabilities in overseeing day-to-day operations and ensuring efficient process execution
  • Project Management / Project Coordination : Proven experience managing projects from inception to completion, including budget management and scheduling
  • Quantity Surveying: Expertise in project cost estimation, vendor negotiation, and budget tracking, with a focus on construction projects
  • Vendor Contract and SLA Management: Skilled at managing both internal and external relationships to ensure successful service delivery to meet customer expectations
  • Problem Solving & Innovation: Capable of solving technical and operational challenges with a creative and practical approach
  • Communication & Teamwork: Exceptional interpersonal skills with the ability to lead teams and collaborate across departments
  • Technical Expertise: Proficient in various software systems, including Oracle, SAP, Pronto, Microsoft Office Suite, Cost X 5, Adobe Suite, and Windows-based systems

Timeline

Rewash Lead

Taylors Laundry
10.2024 - Current

Laundry Operations

Tayliors Laundry
06.2022 - 10.2024

Administration and Junior QS Duties

Arkon Construction
07.2018 - 12.2019

Administration | General Labourer

G & T Cars
02.2015 - 06.2018

Desktop User Hardware and Software Fleet Manager for Vodafone NZ

Unisys New Zealand
05.2011 - 03.2015

Vendor Delivery Manager

EDS / HP NZ LTD
03.2005 - 02.2010

Recruiter Temporary Services

ENTERPRISE RECRUITMENT.
08.2004 - 02.2005

TEMP RECRUITMENT CONSULTANT INDUSTRIAL, PLACEMENT

DRAKE INTERNATIONAL
03.2001 - 02.2005

Roles Prior to 2001

Various IT Companies
10.1987 - 11.2001

Completed The NZ Diploma in Construction (Level 6) - Quantity Surveying Construction

Unitec Institute of Technology
Julia Stuthridge