Julia Trisna
Queenstown,OTA
Summary
Dynamic professional with a proven track record at St James Apartment, excelling in team leadership and customer service excellence. Skilled in inventory management, demonstrating a strong work ethic and multitasking abilities. Achieved significant improvements in staff performance and customer satisfaction through effective communication and organizational skills. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
15
15
years of professional experience
Work History
St James Apartment
Reception and Housekeeping Supervisor
2022.07 - Current
- Ensured a positive work environment, promoting open communication and teamwork among staff members.
- Supervise and Maintaining Staff performance
- Check in and Check out Customer
- Make a booking and confirm booking
- Housekeeping and Hygiene to the required standard
- Purchasing Oder
- High level Customer service
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
Pt. Dua Mas
Marketing Manager
2023.04 - 2025.02
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Trio Jaya
Screen-printing and Convection Supervisor
2010.01 - 2019.12
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Supervise staff at Convection
- Textile inventory control
- ·Shop Supervisor
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Insearch - University Technology of Sydney
Sydney NSW09.2002
High School Diploma -
Cadas Business School
Sarawak, Malaysia07.2001
High School of Fashion Design
Santa Maria
Jakarta, Indonesia04.1996
Skills
- Able to build relationship to work as team to achieve sales target
- Able to use sewing machine, industrial 4 thread overlock sewing machine, and cover stich sewing machine Able to use steamer iron for industrial
- Process and data inventory record
- Customer services
- Management the time
- Work accordance with the rules
- Multitasking Abilities
- Store Organization
Timeline
Pt. Dua Mas
Marketing Manager
2023.04 - 2025.02
St James Apartment
Reception and Housekeeping Supervisor
2022.07 - Current
Trio Jaya
Screen-printing and Convection Supervisor
2010.01 - 2019.12
High School Diploma -
Insearch - University Technology of Sydney
High School Diploma -
Cadas Business School
High School of Fashion Design
Santa Maria
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