Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juliana Newman

Vacancy Manager
Waikanae,WLG

Summary

I am currently working as a Vacancy Manager at the Wellington Job Connect contact center. In my role I am responsible for managing employer contacts, vacancy listing through government platforms, client search and screening for appropriate work opportunities within MSD. Whether it's helping my colleagues or enhancing my conversation on call with a client is an opportunity for my professional growth to ensure that I am offering the best service to our MSD clients. I am passionate about serving the community, enabling clients with the best opportunity towards self-reliance. I thrive within an organization that allows me to express how committed, empathetic and hardworking I am. My long-term goal is to obtain employment within a valued organization that prides itself on enhancing the integrity of its community.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Employment Support Representative/Vacancy

Ministry Of Social Development, Connect Lower Hutt
Wellington, WGN
03.2022 - Current
  • Manager for the Ministry Of Social Development at Job Connect
  • I support clients getting back into mahi and all things employment related
  • Supporting people and their hauora is my passion
  • Watching people achieve and succeed really puts a smile on my face
  • As well as being a listening ear and creating a warm/safe environment over the phone to someone who needs it is my why, and why I love doing what I do.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Collaborated with team members to achieve target results.
  • Increased customer satisfaction by resolving issues.

Office Admin Support

URU Whakaaro
01.2021
  • Grey Lynn Auckland -,
  • Working for a company at the time that held such strong tikanga and manaakitanga values had opened new doors for me
  • The role of a P.A/Admin, really pushed me out of my comfort zone and pushed me into challenging but rewarding situations
  • Such as expanding my language ability, as most of the clients we dealt with were of Māori descent and spoke Te Reo as their first language
  • As my manager at the time worked on multiple projects across the Auckland region with local marae, kura and the Auckland Council, being adaptable, absorbing information quickly, and thinking fast on my feet while running the day smoothly had become my new normal
  • Telefundraiser (Public outreach/World Vision) Work from home - 2021
  • Working as a telefundraiser for public outreach, really was a very rewarding role
  • Being able to fundraise on behalf of a charity I felt so passionate about.I was happy to do my part in giving back to the community
  • As this was my first telefundraiser job I managed to pick up great communication, IT, and people skills that I now use in my current role as an Employment Support Representative.

Kitchen Hand/Food Runner

Vantage Bar Emirates Auckland Airport International, Brother’s Brewery Mount Eden
01.2019 - 01.2021
  • The role of a Kitchen Hand and Food runner required me to face a number of challenging situations, from carrying big crates of bar glasses and balancing plates while walking up and down flights of stairs to being the first point of contact with anything in regards to food
  • Dealing with customer complaints, delivering food to customers and overall ensuring all customers have a pleasant time.

Housekeeping Attendant

Quest Wellington, Cordis Auckland
Auckland
01.2018 - 01.2020
  • Working as a Housekeeping Attendant required me to build a rapport with all guests, whether they were long term guests, short term, VIP, or regulars.
  • This required me to understand the guests' needs to ensure they had the best stay possible
  • Occasionally this meant going above and beyond and sometimes working overtime/late shifts to get guaranteed satisfaction.

Education

Level 1 & 2 -

Whanganui High School
01.2013 - 01.2017

Zealand Certificate in Personal Training Level 4 - undefined

Whanganui UCOL

Zealand Tourism, Travel and Airline Industry Level 3 - undefined

New Zealand School Of Tourism Wellington

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New Zealand School Of Tourism Auckland

Skills

Program support

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Timeline

Employment Support Representative/Vacancy

Ministry Of Social Development, Connect Lower Hutt
03.2022 - Current

Office Admin Support

URU Whakaaro
01.2021

Kitchen Hand/Food Runner

Vantage Bar Emirates Auckland Airport International, Brother’s Brewery Mount Eden
01.2019 - 01.2021

Housekeeping Attendant

Quest Wellington, Cordis Auckland
01.2018 - 01.2020

Level 1 & 2 -

Whanganui High School
01.2013 - 01.2017

Zealand Certificate in Personal Training Level 4 - undefined

Whanganui UCOL

Zealand Tourism, Travel and Airline Industry Level 3 - undefined

New Zealand School Of Tourism Wellington

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New Zealand School Of Tourism Auckland
Juliana NewmanVacancy Manager