Julianna Vlasich
Auckland,New Zealand
Summary
Skilled professional with experience across a variety of industries, including Retail, Marketing, and Public Relations, recognized for delivering exceptional customer service and enhancing brand experiences. Experienced in building customer relationships, managing sales transactions, and executing events that boost brand visibility. With hands-on experience in retail, event management, and PR, I bring a unique blend of creativity, adaptability, and strong interpersonal skills. Passionate about the Marketing/PR industry, I thrive in fast-paced environments, creating meaningful interactions that build loyalty and drive growth.
Overview
2
2
years of professional experience
Work History
Front of House Worker
Kreem Bake Cook
06.2022
- Investigated and resolved complaints regarding food quality, service, or accommodations
- Interacted positively and communicated clearly with each guest to create positive experiences
- Cash handling and eftpos transactions as well as taking phone orders
- Food prep
- Delivered excellent customer service skills to meet all guests needs
- Helped clean, move furniture and pack down decorations after the event
- Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations
Brand Ambassador
SPUR- The Experience Agency
03.2024 - Current
- As a Brand Ambassador for Spur the Agency, I have managed check-ins and provided VIP service in Best Foods Best Seats at Warriors' home games
- Additionally, I represented ECC Lighting at Auckland Design Week
- My focus was on ensuring successful events and delivering excellent customer service
Sales Assistant/Stylist
Stolen Girlfriends Club
03.2024 - Current
- As a Sales Assistant/Stylist at Stolen Girlfriends Club, I utilize the POS system for sales transactions, handle cash, employ up-selling techniques, assist in styling customers, size jewellery, manage online orders, and ensure the store remains clean and tidy
Public Relations Intern
Mango Communications Aotearoa NZ
05.2024 - 07.2024
- Packing and sending PR packages
- Influencer outreach and sourcing
- Updating databases and tracking social media stats
- Summarizing social media insights
- Writing comp slips
- Sourcing products for magazine features
- Collecting news headlines for email updates
- Helping to write post-campaign analysis reports
- Drafting Media Pitch's
- I had the opportunity to work across top clients including McDonald's, Goodman Fielder, New Balance, Specsavers, and Samsung
- I gained valuable experience working in an office setting, collaborating with PR professionals who provided support and taught me essential skills
Retail Assistant
The Body Shop
08.2022 - 03.2024
- Demonstrated product knowledge and guided customers in selecting suitable skincare and beauty products
- Educated customers on the unique features of various products and their potential benefits for specific skincare concerns
- Ensured the store maintained a clean and organised appearance, contributing to an inviting shopping environment
Retail Assistant
Creative and Brave
08.2022 - 03.2024
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty
- Calculated pricing, applied discounts and collected payments to process transactions
Internship
DARKHORSE
09.2023 - 12.2023
- Participated in client meetings and brainstorming sessions, offering creative ideas that were incorporated into campaign strategies, demonstrating effective team collaboration and communication skills
- Utilised analytics tools to monitor and report on campaign performance, providing actionable insights for optimisation and future planning
- Led the sourcing of innovative products for PR sendouts and key client events, and diligently identified influencers perfectly matched to our clients' brand values, significantly boosting campaign effectiveness and visibility
- Played a key role in organising and executing a high-profile marketing event for a key client, overseeing setup and ensuring smooth operations throughout the day, contributing to an exceptionally well-received event
Education
Bachelor of Business - Marketing And Public Relations
Auckland University of Technology
Auckland, NZ01-2025
Skills
- Marketing
- Public Relations
- Upselling strategies
- Effective Communication
- Product Knowledge
- Customer Service
- Adaptability
- Cash handling proficiency
Languages
Portuguese
Personal Information
Date of Birth: 12/12/03
References
- Katrina Humphrey, Creative and Brave / Store Manager, 027 371 2720, katrina@creativeandbrave.co.nz
- Brittany Griffiths, The Body Shop / Store Manager, 027 904 8776, Brittany.Griffiths@thebodyshop.com
- Zoe Bates, Senior Account Executive At Mango Communications, zoeb@thisismango.co.nz
- Nicole Haysom, PR Director & Communications Consultant, nicole.haysom@thedarkhorse.com
Ethnicity
NZ/European
Timeline
Public Relations Intern
Mango Communications Aotearoa NZ
05.2024 - 07.2024
Brand Ambassador
SPUR- The Experience Agency
03.2024 - Current
Sales Assistant/Stylist
Stolen Girlfriends Club
03.2024 - Current
Internship
DARKHORSE
09.2023 - 12.2023
Retail Assistant
The Body Shop
08.2022 - 03.2024
Retail Assistant
Creative and Brave
08.2022 - 03.2024
Front of House Worker
Kreem Bake Cook
06.2022
Bachelor of Business - Marketing And Public Relations
Auckland University of Technology
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