Julianne Akeli
Hamilton,WKO
Summary
Resilient and hardworking university student consistently demonstrating a professional work ethic in academic pursuits and work environments. Positive attitude and strong desire to learn and explore new opportunities within the workforce. Fast learner with ability to concentrate and enthusiastically carry out tasks, even in high-pressure situations. Meeting deadlines and delivering high-quality work efficiently is second nature. Trustworthy, reliable, and willing to take on any challenge, making an ideal candidate for any role.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Bp Tauriko Wild Bean Cafe
01.2023 - 11.2024
- Ensured proper stock levels in the hot food cabinet through diligent food preparation.
- Maintained elegant and hygienic ambient food display cabinets.
- Meeting customer specifications with high standards.
- Provided excellent customer service.
- Ensured financial transactions were processed efficiently.
- Prepared high-quality coffee beverages for customers.
- Boosted customer support quality
Retail Assistant
North Beach
11.2023 - 03.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently
- Resolved customer complaints professionally, maintaining a positive brand image.
- Maintained cleanliness and organization of store, creating welcoming environment for customers.
- Supported team members during peak hours to ensure smooth store operations.
Customer Service Team Member
MOUNT MAUNGANUI KFC
04.2019 - 02.2020
- Delivered exceptional customer support to resolve inquiries promptly.
- Handled preparation of meal orders efficiently.
- Performed thorough sanitation to maintain optimal hygiene standards.
Strawberry Packer
Phil Greig Strawberry Farm/Packhouse
01.2018 - 03.2018
- Ensured strawberries were correctly packed.
- Created delicious strawberry ice cream.
- Adhered to strict guidelines during the strawberry picking process.
Caterer, Supervised bartender
Classic Cuisine
01.2017 - 07.2017
- Coordinated table layouts for events.
- Maintained precision and consistency in meal preparation and display.
- Prepared and served drinks and meals to customers.
- Executed thorough cleaning responsibilities to ensure hygiene standards were met.
- Addressed dietary preferences and ensured prompt service to meet customer needs.
Education
Bachelors Of Health - Population Health
University of Waikato
Hamilton, New Zealand NCEA Level 1, 2 & 3 -
Tauranga Girls College
Tauranga01.2018
Skills
- Great customer service skills
- Quick learner
- Work capably both independently and as part of a team
- Adaptable and able to cope with change
- Not afraid to ask for assistance
- Time management skills
- Hardworking
- Positive attitude
- Team player
- Honest and reliable
- Gives 100% of oneself
- Flexible attitude
Awards
- Certificate for GENX Dance competition
- Trophy for sports girl
- Secondary School Graduation certificate
- University entrance
Hobbies and Interests
- Sport
- Music
- Dance
- Travelling
- Shopping
- Spending quality time with family
Languages
English
Samoan
Tuvaluan
References
Dayne Hudson
Contact: 022-502-8499
Email: daynehudson@icloud.com
Le Vonne Pilott
Contact: 022-031-9711
Email: levonne.pilott@waikato.ac.nz
Timeline
Retail Assistant
North Beach
11.2023 - 03.2024
Customer Service Representative
Bp Tauriko Wild Bean Cafe
01.2023 - 11.2024
Customer Service Team Member
MOUNT MAUNGANUI KFC
04.2019 - 02.2020
Strawberry Packer
Phil Greig Strawberry Farm/Packhouse
01.2018 - 03.2018
Caterer, Supervised bartender
Classic Cuisine
01.2017 - 07.2017
NCEA Level 1, 2 & 3 -
Tauranga Girls College
Bachelors Of Health - Population Health
University of Waikato
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