JULIANNE VERWOERD
Leeston,CAN
Summary
Dynamic Sales Associate with proven success at WayPoint Marketing, excelling in customer engagement and upselling strategies. Adept at building rapport and collaborating with teams to exceed sales goals. Recognized for enhancing customer experiences and driving promotional initiatives, leveraging strong communication skills and a keen understanding of product features to boost sales performance.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Customer-focused Commissioned Sales Associate with many years of lucrative and service-oriented experience selling wide variety of products. Persistent and resilient professional with charming personality to foster genuine and sincere relationships with buying customers.
Overview
2026
2026
years of post-secondary education
Work History
Sales Associate
WayPoint Marketing
CHRISTCHURCH, Christchurch
08.2025 - 11.2025
- Assisted customers in product selection and provided detailed information.
- Maintained knowledge of current promotions and product features for effective selling.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure a smooth shopping experience for customers.
- Responded to customer inquiries and resolved issues in a timely manner.
- Educated customers on loyalty programs and benefits to encourage participation.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Adhered to company initiatives and achieved established goals.
- Tracked sales performance metrics to identify trends in market place.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Described merchandise and explained use, operation and care.
- Bagged or packaged purchases and wrapped gifts.
- Maintained records related to sales for store management.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
Bachelor in Marketing - Marketing
Yoobee Creative College
Christchurch , Canterbury 02.2026 - 03.2026
Certificate of Creative Media - Creative Media
Yoobee Creative College
Christchurch , Canterbury 02.2025 - 07.2025
Ellesmere College
Leeston, Canterbury Skills
- Customer service
- Team collaboration
- Social media management
- Sales goals attainment
- Written and oral communication skills
- Upselling
- Teamwork and collaboration
- Problem-solving
- Reliable and punctual
- Verbal/written communication
- Building rapport
- Goal oriented
- Customer engagement
- Display setup
- Relationship selling
- Friendly and outgoing
- Customer needs assessment
- Reading comprehension skills
- Client service
- Product sales
- Energetic self-starter
- Professional demeanor
- Verbal and written communication
- Calm demeanor
- Flexible schedule
- Sales development
- Sales strategies
- Contact follow-up
- Time management
- Promotional support
- Fitting room maintenance
- Problem-solving skills
- Creative
- Outgoing
Director General
I. L. BOOYSEN, DIRECTOR-GENERAL: HOME AFFAIRS, 01/27/09
Issued By
YCW518
Date Sighted
09/19/24
Department
DEPARTMENT OF HOME AFFAIRS
Official Date Stamp
01/27/09
Endorsements
NONE
Personal Information
- FORNAMES, FEMALE, 11/24/06, PRETORIA, Gauteng, SOUTH AFRICA, 0611240125082, VERWOERD, WOUTER ANDRÉ, 09/25/74, PRETORIA, Gauteng, SOUTH AFRICA, 7409255013084, ESTEBAN, MONICA JULIETTA, 02/06/77, BOGOTA, COLOMBIA
- Title: STUDENT RECRUITMENT
Timeline
Bachelor in Marketing - Marketing
Yoobee Creative College
02.2026 - 03.2026
Sales Associate
WayPoint Marketing
08.2025 - 11.2025
Certificate of Creative Media - Creative Media
Yoobee Creative College
02.2025 - 07.2025
Ellesmere College