Julie East
Blenheim,MBH
Summary
I am a hardworking and passionate individual who has provided high-quality administrative support to various teams. I am detail-oriented with great multitasking and task prioritization skills. I love to be highly organized and dependable, with an aim to be successful at managing multiple priorities with a positive attitude. I am always willing to take on added responsibilities to meet team goals. I aim to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Administration and Sales Officer
Murphy's New Zealand Ltd
02.2022 - Current
- Responded to customer needs by answering questions and providing detailed information about Murphy's New Zealand products.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Supervised and trained staff, resulting in consistent team achievement.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed team petty cash, purchase orders and account transactions.
- Created, prepared, and delivered reports to various departments.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Collected, validated, and distributed information to employees.
- Targeted new customers to grow geographic reach and increase revenue.
- Processed purchase orders, service contracts and financial reports.
Office Administrator
Aria Beauty
12.2021 - 03.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Manager
Cold Rock Ice Creamery
01.2005 - 11.2011
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Level 5 Diploma - Health Science
Naturopathic College of New Zealand
Palmerston North, NZ12.2024
Level 4 Career Preparation in Health Science - Health Sciences
Naturopathic College of New Zealand
Palmerston North, NZ12.2019
Level 4 - Outdoor Education
Sir Edmund Hilary Outdoor Pursuits Centre
Turangi, NZ12.2002
Level 3 Outdoor Recreation Leadership - Outdoor Education
NMIT
Blenheim, NZ12.2001
Skills
- Data Analysis
- Job Assignments
- Document Control
- Workflow Planning
- Greeting Visitors
- Customer Support Needs Assessment
- Staff Meetings
- File Management
- Transport Logistics
- Office Supplies and Inventory
- Supplier Liaison
- Microsoft Applications
Hobbies
My Family & Pets
Health & Nutrition
Fitness
Camping
Beach
Cooking
Gardening
Timeline
Administration and Sales Officer
Murphy's New Zealand Ltd
02.2022 - Current
Office Administrator
Aria Beauty
12.2021 - 03.2022
Manager
Cold Rock Ice Creamery
01.2005 - 11.2011
Level 5 Diploma - Health Science
Naturopathic College of New Zealand
Level 4 Career Preparation in Health Science - Health Sciences
Naturopathic College of New Zealand
Level 4 - Outdoor Education
Sir Edmund Hilary Outdoor Pursuits Centre
Level 3 Outdoor Recreation Leadership - Outdoor Education
NMIT
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