Hi, I’m
Julie Hobbs
Canterbury
Summary
Reliable and self-motivated Mobile Hairdresser currently and former Cafe Worker at Armed Forces Canteen Council.
Excelled in client relationships, customer satisfaction and integrity. Demonstrated exceptional multitasking and organizational skills, leading to a substantial increase in client base through referrals and word of mouth.
Known for adaptability, creativity, and results-oriented mindset. Committed to providing 100% in end results and customer satisfaction
Confident individual with hands-on experience and a talent for navigating challenges.
Brings strong problem-solving skills and proactive approach to new tasks.
Overview
19
years of professional experience
Work History
Self-employed
Mobile Hairdresser
02.2012 - Current
Job overview
- Methodical appointment scheduling to improve efficiency and accommodate more clients per day.
- Expanded services with a range of hair services, including cuts, colour applications, and styling for various events.
- Enhanced client satisfaction by providing personalized mobile hairdressing services at their preferred locations.
- Built long-lasting relationships with clients by offering attentive service and consistently delivering high-quality results to encourage repeat business and acquire new clients through word-of-mouth referrals from satisfied customers.
- Developed loyal customer base with tailored recommendations for better results.
- Answered phone calls and emails to schedule client appointments.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Armed Forces Canteen Council
Cafe Worker
09.2005 - 04.2008
Job overview
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Trained new cafe workers in sales, customer service, and safety.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Completed milkshakes and ice cream desserts for customers.
Education
Christchurch PolytechnicChristchurch, NZ
No Degree from Hairdressing
11-1997
University Overview
- NCEA Level 5 Hairdressing
- NCEA Level 2 (equivalent Papanui High school)
Skills
- Hair cutting/styling
- Client relationship building
- Event hair styling
- Children's haircuts
- Hair consultations
- Customer service
- Time management
- Attention to detail
- Social skills
- Multitasking
- Reliability
- Organizational skills
- Effective communication
- Self motivation
Timeline
Mobile Hairdresser
Self-employed
02.2012 - Current
Cafe Worker
Armed Forces Canteen Council
09.2005 - 04.2008
Christchurch Polytechnic
No Degree from Hairdressing
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