Julie Pratt
Rotorua,Rotorua
Summary
Dedicated and dependable professional with a strong work ethic and a proven track record in various roles. Demonstrates effective teamwork and a calm demeanor in high-pressure situations. Currently seeking permanent employment after a successful period of self-employment, ready to leverage diverse skills and experiences.
Overview
34
34
years of professional experience
Work History
Administration Officer
Ranolf Medical Centre
Rotorua
06.1999 - 09.2021
- Greeted and welcomed guests in a friendly and professional manner
- Scheduled and coordinated appointments for patients
- Answered incoming calls in a timely and professional manner, ensuring all inquiries were handled appropriately
- Handled cash, credit card, and check payments
- Generated patient prescription requests
- Curated the administration teams weekly roster
- Relief team leader
- Processed insurance medicals, ACC claims, payments and queries
- Developed and implemented office policies and procedures
- Developed and implemented a training program for new staff
- Organized and coordinated meetings and events, including preparing agendas
- Implemented the transfer of electronic patient files
- Ensured the accuracy and confidentiality of all patient records
- Compiled and organized data to generate reports
Dentist Assistant
Grant Wells Dentist
Rotorua
06.1998 - 01.1999
- Scheduling appointments and handling inquiries
- Cleaned and sterilized instruments and equipment
- Maintained a clean and organized work area
- Greeted and welcomed patients in a friendly and professional manner
- Assisted the dentist with dental procedures
Nanny
Jill Batt
London
06.1994 - 10.1995
- Provided consistent, age-appropriate discipline in a nurturing and supportive manner
- Instructed children in proper hygiene and healthy lifestyle habits
- Managed household tasks such as laundry, cleaning, and grocery shopping to keep the home organized and running efficiently
- Driving the children to organized events
- Cooked nutritious meals
Housekeeping and Laundry Attendant
Hacienda Motor Inn
Hamilton, Brisbane
02.1993 - 02.1994
- Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
- Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
- Checked inventory of cleaning supplies and ordered more when needed.
- Maintained an organized supply closet ensuring that all materials were labeled correctly.
- Delivered requested items such as additional pillows or blankets promptly to guests.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Stocked linen closets with fresh linens and supplies.
- Changed bed sheets daily according to hotel standards and procedures.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
Accounts Clerk
Bell Gully Buddle Weir Barristers and Solicitors
Auckland
10.1987 - 03.1989
- Maintained and organized filing system for financial documents
- Conducted data entry and verification to ensure data accuracy and completeness
- Compiled and organized data to generate reports
- Facilitated social activities and events for staff
- Organized and maintained electronic and paper filing systems for the office, ensuring all records were up-to-date and secure
- Answered customer inquiries and addressed customer concerns
Education
Gore School Certificate - Home Economics
Gore High School
Gore03.1987
Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Computer Skills
- Adaptability
- Communication Skills
- Multitasking Skills
- Time Management Skills
- Punctual
- Problem Solving Skills
- Clean Driving Record
- Customer Service Skills
- Reliable
- Positive Work Ethic
- Organizational Skills
- Compassionate
Hobbies and Interests
- Crafts
- Sewing
- Gardening
References
- Sharon Miller, Ranolf Medical Centre, sharon.miller@ranolfmedical.co.nz, 073477537 - Team Leader
- Dr Joanna O'Keefe, Ranolf Medical Centre, joanna.okeefe@ranolfmedical.co.nz, 073477537 - Business owner/Partner
Timeline
Administration Officer
Ranolf Medical Centre
06.1999 - 09.2021
Dentist Assistant
Grant Wells Dentist
06.1998 - 01.1999
Nanny
Jill Batt
06.1994 - 10.1995
Housekeeping and Laundry Attendant
Hacienda Motor Inn
02.1993 - 02.1994
Accounts Clerk
Bell Gully Buddle Weir Barristers and Solicitors
10.1987 - 03.1989
Gore School Certificate - Home Economics
Gore High School
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