Julie Sue
Mt Wellington,Auckland
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
16
16
years of professional experience
Work History
Online Grocery Associate
countdown
Mt Wellington, Auckland
09.2017 - 08.2023
- Monitored stock levels of inventory and placed replenishment orders when necessary.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Developed strategies to improve customer satisfaction ratings with online grocery services.
- Responded promptly to inquiries from customers regarding their online grocery orders.
Store Assistant
progressive woolworths
Mt Wellington, Auckland
05.2014 - 09.2017
- Stocked shelves, organized displays, and rotated merchandise for freshness.
- Prepared purchase orders for new inventory based on customer demand trends.
- Sorted items into appropriate departments to ensure efficient store operations.
- Performed daily opening and closing duties such as counting registers, setting alarms.
- Received deliveries from vendors and ensured proper storage in designated areas.
Customer Service Representative
countdown
Mt Wellington, Auckland
06.2007 - 10.2010
- Provided exceptional customer service to ensure customer satisfaction.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Mcauley
10-2004
Skills
- Order Accuracy
- Stock replenishment
- Barcode scanning
- POS System Operation
- Shelf Stocking
- Product Rotation
- Customer Engagement
- Complaint resolution
- Product Recommendations
- Planning and Organization
- Relationship Building
- Upbeat and Outgoing Attitude
References
References available upon request.
Timeline
Online Grocery Associate
countdown
09.2017 - 08.2023
Store Assistant
progressive woolworths
05.2014 - 09.2017
Customer Service Representative
countdown
06.2007 - 10.2010
Mcauley
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