Julieta Pardo

Responsibilities:

• Delivered high-quality customer service, welcoming clients, taking orders, and providing product recommendations.
• Stepped up as Acting Supervisor / Manager during the manager’s absence (leave/sick leave), taking full responsibility for daily shop operations.
• Managed supplier logistics and stock reception, directly receiving delivery trucks, verifying orders, and ensuring quality control upon arrival.
• Led monthly inventory audits, performing precise physical counts of all stock to monitor levels and minimize waste.
• Placed commercial orders to replenish store stock based on sales forecasts and inventory analysis.
• Baked products throughout the day, ensuring freshness and availability for customers.
• Styled and organized display window for optimal visual appeal and product availability.
• Prepared and organized inventory to maintain sufficient stock for next day's operations.
• Collaborated actively with team members to ensure smooth daily operations and efficient shift handovers.

Achievements:

• Successfully managed store operations independently during management absences, ensuring zero disruption to daily sales and customer service standards.
• Optimized morning setup efficiency by establishing a structured system for prepping the next day's stock ahead of time.
• Boosted visual presentation of the store by redesigning the display window, which increased daily customer engagement and product interest.
• Maintained a 100% compliance record with food safety, inventory accuracy, and hygiene regulations during all routines.