Dedicated and compassionate Registered Nurse with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients, clients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
30
30
years of professional experience
Work History
Community Registered Nurse
Access Community Health
10.2023 - Current
Responsible for clinical assessment and reasoning when working with clients in community and planning interventions and/or activities to support client’s goal.
Coordinated, lead and delivered a professional, responsive, goal oriented and customer focused home care service, including initial visits and reviews, goal setting, and comprehensive support planning, follow up care, treatment, client progress assessment and clinical evaluation.
Exhibited excellence in customer service within a safety and quality focused framework and in a highly flexible homecare environment.
Ensured compliance with referrer’s instruction, GP orders, and established policies and procedures.
Provided pragmatic, business-focused advice and solutions to day-to-day service delivery concerns with clients.
Supported and role modelled co-operative and cohesive working relationships between the registered workforce, care coordinators and support workers to enable staff to be confident and capable in delivering services that are consistent with the quality standards required by service contracts with funders.
Contributed proactively to effective relationships with key referring organisations - e.g. Needs Assessment and Service Co-ordination (NASC) and across Access.
Initiated and/or contributed proactively to a Multidisciplinary Team (MDT) relationship at every opportunity.
Facilitated navigation into appropriate services that would benefit clients and provide a person-centred model of care.
Assisted in the growth and development of Access Support Workers by assisting with training and competencies.
Supported and trained new colleagues as they settle in their new role as part of clinical team.
Staff Nurse - Intensive Care Unit
Capital and Coast District Health Board
05.2007 - 10.2023
Responsible for providing holistic nursing care to critically ill patients needing complex and intensive care.
Demonstrated skill in head-to-toe patient assessment during admission and throughout shift as patient’s status change.
Applied knowledge and skills looking after sedated and ventilated patients as per unit standard.
Coordinated patient care with medical team and colleagues.
Cared for patients on continuous dialysis, post operative and/or those on continuous cardiac monitoring.
Referral done with allied health team regarding specific patient needs, including discharge planning.
Participated with clinical updates and research in the unit.
Preceptor to nursing students who had their placement in the unit.
Staff Nurse - Oncology and Haematology Ward
Capital and Coast District Health Board
09.2004 - 05.2007
Responsible for providing nursing care for people living with cancer and blood disorders enabling them and their families to make a smooth transition between the unit and home.
Demonstrated skill in assessment and nursing care of patients with cancer and blood disorders.
Applied knowledge and skills with chemotherapy and intravenous drug administration.
Cared for patients receiving chemotherapy, bone marrow transplant, radiation treatment and blood products.
Regularly checked emergency drugs and resuscitation trolley.
Coordinated delivery of care including discharge planning with a multidisciplinary team.
Educated patients and families with regards to diet and other activities of daily living.
Understood cancer pain, including methods of administration of narcotics and their effects.
Participated in clinical and professional mentoring of staff and students.
Staff Nurse - AT&R Unit
Capital and Coast District Health Board
08.2002 - 09.2004
Responsible for providing holistic care to patients who are undergoing assessment, treatment and rehabilitation with families and carers, being well supported from the time of admission until reaching discharge destination.
Provided appropriate assessment, planning, intervention and evaluation of patient care in relation to the expectations of clients and significant others while working with a multidisciplinary team.
Applied knowledge and skills with intravenous drug administration based on hospital standard.
Assisted colleagues with Intravenous Drug Administration Certification as Ward Intravenous Therapy Trainer.
Interacted effectively with colleagues, allied health members, clients and their families/carers.
Demonstrated competency in necessary clinical techniques, as well as accountability with own nursing practice.
Effective communication and documentation done as part of quality care.
Participated in teaching and learning activities with clients and colleagues through orientation of new staff and nursing students as well as client education.
Coordinated the Ward After-hours with Hospital coordinator and Duty Manager.
Acted as Keyworker/Liaison person to multidisciplinary team for rehabilitation of patients.
Participated in Stroke Study and Goal Setting for patients as conducted in the ward.
Maintained and developed own knowledge by attending in-service and hospital seminars.
Staff Nurse
Maupuia Private Medical Hospital Limited
08.2001 - 08.2002
Rendered compassionate nursing care to individuals from diverse cultural backgrounds in rest home and hospital environment.
Demonstrated knowledge and compliance with the standards, policies and procedures of the rest home and hospital as well as patients’ rights.
Calmed patients’ fears created comfortable atmosphere and offered emotional support.
Ensured quality individualized care is delivered to rest home and hospital patients in their daily activities such as personal hygiene, grooming and dietary needs.
Documented assessments, implementation of patient care and evaluation of outcome.
Communicated with attending physicians and other health care personnel on any update on the patient as well as reporting any untoward signs and symptoms noted.
Actively maintained the role of a key worker responsible for the administration and supervision of care and services provided by staff.
Acknowledged differences in social, spiritual and multicultural backgrounds of patients, families and colleagues.
Consistently demonstrates best practice techniques and adopted the function as the main figure in multidisciplinary approach of care.
Professional Medical Representative
Schering-Plough Corporation
12.1995 - 05.2001
Promoted company’s ethical products/services to medical practitioners through sampling, merchandising and visual aids.
Recognized for outstanding sales in various pharmaceutical products.
Executed effective daily sales calls inclusive of accounts comprising of doctors, pharmacists and nurses within territory.
Increased market share through target endorsement and inclusion of company products to hospital and industrial formulary.
Interpreted feedback from hospital and drugstore pharmacists on the market response to ethical products.
Coordinated with the medical laboratory staff for culture and sensitivity patterns of pathogens with regards to antibiotic products.
Prepared marketing plan of action and periodic review for presentation.
Private Duty Nurse
Vinoya Family
06.1995 - 12.1995
Responsible for the holistic care in a home set-up of a geriatric bedridden post-stroke client.
Care included tube feeding, aseptic suctioning, regular repositioning and vital signs monitoring.
Determined needs and initiated beneficial changes including establishment of nursing care plan, charting system to ensure continuity of care and development of comprehensive patient history for emergency hospitalization.