Summary
Overview
Work History
Skills
Education
Technologies
References
Work Availability
Work Preference
Languages
Interests
Accomplishments
Timeline
OperationsManager

Juliet Lark Basika

Senior Business Intelligence Analyst
Wellington

Summary

With over two decades of experience as a BI Analyst/Developer and Senior IT Specialist, I am a seasoned Information Technology professional seeking a challenging role in Data Engineering. My goal is to apply my extensive expertise in data analysis, design, and programming to devise innovative solutions that enhance data-driven processes. Throughout my career, my client-centric approach and meticulousness have consistently led to the delivery of high-quality results.

I have a proven track record in ETL development, managing the migration of data between various sources, as well as creating and optimizing data processing and pipeline solutions. My experience also encompasses troubleshooting and resolving production issues, along with effective collaboration with service users, stakeholders, Cross-Government agencies, and customers.

I am actively seeking a full-time position that presents professional challenges, allowing me to leverage my interpersonal skills, excellent time management, and problem-solving abilities.

Overview

20
20
years of professional experience
6
6
years of post-secondary education

Work History

Data Engineer

Fletchers Building
Auckland, Auckland
06.2024 - 08.2024

I worked on the 2-month Higgins Machinery Data project as a Data Engineer specializing in REST API integration, Azure Data Factory, and data pipeline development.
• Utilized Snowflake’s semi-structured data capabilities to flatten and transform JSON files into relational tables, facilitating enhanced data analysis and integration.
• Effective collaboration with cross-functional teams to deliver data-driven insights and decisions.
• CI/CD: Automated Azure Data Factory data ingestion pipelines to enhance overall system efficiency, leveraging Azure DevOps for continuous integration and deployment
• Implemented Postman for API testing and validation.

  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Data and Web Content Migration Analyst

Ministry of Justice - Signify Limited
10.2023
  • Involved in Content data Migration project using Silver Stripe for MOJ
  • Migrated and Published Treaty settlements and quarterly reports from an old government website to the MOJ website using Silver Stripe to customer data from source documents, contents, and links within time limits
  • Managed Content Management Systems and Tested and monitored websites and applications, reported and fixed bugs by an approved method.

Senior Technical Specialist

Partners Life/BNZ Insurances
06.2022 - 07.2023
  • I contributed technical expertise to design, test, implement, and support insurance technology solutions, contributing to enhanced efficiency and effectiveness of the Managed Services Technology Environment at BNZ Insurance
  • Provided 1st, 2nd, and 3rd-level day-to-day technical support to address technology and business needs within the production/business-as-usual environment, ensuring seamless operations
  • Contributed to Supporting IBM WAS platform applications and other life insurance applications, troubleshooting APIs and checking SQL scripts to ensure their smooth functioning and availability of data
  • Managed change management requests, resources, processes, and signoffs for releasing the correct software version that was deployed into production changes or issues to maintain optimal performance.

Data Reporting Analyst

Ministry of Health - SIGNIFY LIMITED
01.2022 - 06.2022
  • I worked with the Health Sector Agreements and Payments Programme (HSAAP) Analytics team to provide reporting analytics and data migration solutions in an agile framework
  • Built data models, created data mapping, developed SQL scripts, and created Qlik Sense Dashboards, providing stakeholders with actionable insights into key performance metrics
  • Conducted data profiling for Oral Dental Reporting by analyzing SAS script data flow and creating data mapping documents, resulting in improved data quality and accuracy
  • Performed data transformation using Talend and implemented data transformations in DBT and Snowflake, streamlining the ETL process and reducing processing time.

Data Migration Analyst

ACC, SIGNIFY LIMITED
09.2021 - 12.2021
  • I was involved in Ariba Data migration and decommissioning project
  • Collaborated with ACC subject matter experts and project team to identify, define, collate, document, and communicate the data migration requirements, developed and executed data migration plans and understanding of the project scope and objectives
  • Built SQL Scripts to extract source database, standardize matching the source data to the destination formats, manage source-to-target data mapping, and transform data enabling seamless for business needs.

Business Intelligence Specialist

Inland Revenue Department
Wellington, NZ
08.2006 - 07.2021
  • I have functioned effectively with multi-functional roles to identify and leverage areas for improvement in data systems to meet customer needs and ensure that the Information Assets are safeguarded and performing to meet business outcomes
  • Developed source-target mappings, data, and control flows, and implemented them across various sprints during the project timeline
  • Adapted best practices amongst other integration analysts/developers for technical design, patterns, and data extraction standardization, validating, cleaning data, and loading from heterogeneous data sources maintained with business rules
  • Maintained Continuous Data Integration and delivery (CI/CD) DevOps practices, deployed scripts in QA, UAT, and Production environments, and maintained version control using GIT
  • Developed Extract Transfer and Load (ETL) and Extract Load and Transform (ELT) tools using SQL and PL/SQL scripts with business rules to be applied to data from source input to target data repository
  • Automated data extraction of load plans to run on a regular schedule
  • Analysed data identified data integrity problems, and maintained a large complicated dataset
  • For alignment and integration to the data dictionaries and data transformations using DevOps Methodology
  • Streamlined the reporting process by tuning SQL and modelling needs, documented Metadata for End users, and automated the daily reporting process
  • Performed User Administration for the BI User community for Reporting tools SAS Administration Platform, Oracle Enterprise Performance Management (EPM), and Oracle Business Intelligence Enterprise Edition (OBIEE)11g
  • Restarted applications after patching in Webservers
  • Performed the SAS server’s maintenance plan, including PIV during patching and applying licenses to SAS servers
  • Collaborated with business analysts and data architects to determine data integration requirements, ensuring best practices and standards were followed in design and development
  • Demonstrated excellence in operational support activities 24/7 to maintain and monitor complex business-critical data warehouse environments
  • Created unit test plans and scripts to support testing for various legislative projects, IR data sets for Child Support, KiwiSaver, Debt, CROWN reporting, and Student Loan redesign
  • Achieved 100% error-free Code Deployment into UAT and Production environments.

Data Quality Operations Analyst

AMP
07.2005 - 07.2006
  • Assessed operational performance to identify areas for improvement.
  • Investigated and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution.
  • Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.

Records/Database Administrator

Kāinga Ora - Homes and Communities
Wellington, NZ
02.2005 - 07.2005

• Extracted and validated data from ORACLE, ensuring data accuracy and integrity.
• Analysed and imported data to DBTextworks, facilitating efficient data management and accessibility.
• Researched requests, processed off-site material, and maintained the Ministry’s central file database, ensuring smooth operations and effective records management. Conducted research on rental and income rent-related facts and SAS forms.
• Designed and maintained intranet pages to facilitate communication between internal and external stakeholders, enhancing user experience and information dissemination.
• Responded to information requests such as OIA and PQ from the government’s internal department.
• Structured the filing system and attended Records Management Association meetings to ensure proper data management.
• Contributed to developing and reviewing business rules for MSD and Housing Corporation.

Skills

Technical Support: Proven ability to troubleshoot and resolve software API and Data issues and provide guidance, training, and mentorship to enhance team performance and customer satisfaction

IT Management: Experience in managing IT infrastructure and conducting system audits

Customer Service: Strong interpersonal skills with a focus on providing exceptional customer support

Project Management: Capable of managing IT projects from conception to implementation

Communication: Effective verbal and written communication skills, with experience in conducting training sessions

Team Collaboration: Adept at working collaboratively with cross-functional teams to achieve organizational goals

Technical Proficiency: Experienced in Agile, Waterfall, and DevOps methodologies, proficient in SQL, with a strong grasp of web development frameworks

Cloud Platforms: Familiar with AWS, Azure, and Google Cloud, implementing cloud-native development practices

Application Architecture: Knowledgeable in microservices, SOA, and monolithic architecture, adept at designing scalable applications

Application Lifecycle Management: Expertise in managing the entire lifecycle, creating project plans, and coordinating teams with Git proficiency

Customer Focus: Dedicated to understanding customer needs and gathering feedback for optimal solutions

Quality Assurance: Proficient in software testing methodologies and implementing automated frameworks

Risk Management: Understanding cybersecurity principles, ensuring compliance with regulations

Technical Support Leadership: Demonstrated ability to provide 1st, 2nd, and 3rd-level technical support, ensuring seamless operations and resolving complex issues efficiently

Platform Management: Expertise in managing and supporting IBM WebSphere Application Server (WAS) platform applications and ensuring the smooth functioning of SQL scripts to optimize application performance and data integrity

Change Management: Strong understanding of change management principles and practices, with experience in managing change requests, resources, and processes Skilled in ensuring optimal deployment of software versions for production changes, minimizing disruption, and maintaining system reliability

Performance Monitoring: Proficient in monitoring system efficiency, analyzing performance metrics, and identifying optimization opportunities Skilled in implementing monitoring tools, establishing KPIs, and collaborating with stakeholders and committed to proactive performance management to ensure systems meet or exceed expectations and SLAs

Education

SAS Data Integrator -

SAS Campsus
Wellington
03.2021 - 04.2021

SAS Base, SAS Administration -

SAS Campsus
Wellington
03.2016 - 04.2016

ORACLE DATA INTEGRATOR(ODI)12 -

Asporana Oracle Corporation
Wellington
08.2013 - 08.2013

ORACLE WAREHOUSE BUILDER 11 -

Asporana Oracle Corporation
Wellington
09.2007 - 09.2007

ORACLE PL/SQL -

Asporana Oracle Corporation
Wellington
11.2007 - 11.2007

Certificate in Business Administration and Computing Skills - undefined

Whitireia Community Polytechnic
2004

B.A - Public Admin Political Sci, English Literature

Kakaitya University
South India
06.1987 - 05.1989

M.A - English Literature

Kakatiya University
India
06.1990 - 04.1993

Post Graduate Diploma - Commercial Software Applications

Indian Institute of Computer Information
India
03.1989 - 04.1990

Level 7 -

NZQA

Technologies

  • Programming Languages:
  • Cobol, Perl, PHP, PL/SQL stored procedures, Javascript, Python and Shell scripting, DAX.
  • Databases:
  • MySQL, Oracle 12, Microsoft SQL Server.
  • Data Integration tools: Oracle Data Integrator 12c,(ODI), Oracle Warehouse Builder (OWB), SAS 9.4, SAS DI.
  • Reporting Tools: Hyperion, OBIEE, Qlik Sense, Microsoft Power BI, and Tableau.
  • Cloud Platforms: AWS, Azure, Snowflake Data platform, DBT SQL transformation, Talend
  • Application servers: IBM WebSphere, Oracle Web logic, SAS, Web CMS applications like Silver Stripe and Drupal.
  • Version Control: Git, GitHub, GitLab.
  • Virtualization: VMware, VirtualBox.
  • Tools: Remedy, Jira, Putty, Share point, Service Now, Code Blue Certified IC Agile Collab

References

References will be provided at the request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full TimeContract Work

Work Location

HybridOn-Site

Important To Me

Work-life balanceWork from home optionTeam Building / Company RetreatsCareer advancement

Languages

English
Advanced (C1)
Hindi
Intermediate (B1)
Telugu
Advanced (C1)

Interests

Community work

Cooking

Reading

Accomplishments

  • Utilized Snowflake’s semi-structured data features to transform and flatten JSON files into relational tables, increasing data query efficiency by 35%, allowing faster data access and analysis.
  • Collaborated with cross-functional teams to deliver data-driven insights, improving the accuracy of project decisions by 20%, leading to better operational outcomes.
  • Implemented automated Azure Data Factory data ingestion pipelines, improving system efficiency by 50%, reducing manual intervention and processing time.
  • Leveraged Azure DevOps for continuous integration and deployment, reducing data pipeline deployment errors by 90%, ensuring faster and more reliable code deployment.
  • Achieved 100% error-free code deployment and streamlined reporting processes, enhancing efficiency and accuracy.
  • Developed robust monitoring mechanisms, resulting in early issue detection and resolution.
  • Resolved 70% of technical issues after hours, ensuring prompt resolution and minimizing downtime.
  • Developed an automated incident management system, reducing resolution time by 60%.
  • Achieved 99.8% data accuracy during the migration process, ensuring all migrated data met the required standards and was error-free.

Timeline

Data Engineer

Fletchers Building
06.2024 - 08.2024

Data and Web Content Migration Analyst

Ministry of Justice - Signify Limited
10.2023

Senior Technical Specialist

Partners Life/BNZ Insurances
06.2022 - 07.2023

Data Reporting Analyst

Ministry of Health - SIGNIFY LIMITED
01.2022 - 06.2022

Data Migration Analyst

ACC, SIGNIFY LIMITED
09.2021 - 12.2021

SAS Data Integrator -

SAS Campsus
03.2021 - 04.2021

SAS Base, SAS Administration -

SAS Campsus
03.2016 - 04.2016

ORACLE DATA INTEGRATOR(ODI)12 -

Asporana Oracle Corporation
08.2013 - 08.2013

ORACLE PL/SQL -

Asporana Oracle Corporation
11.2007 - 11.2007

ORACLE WAREHOUSE BUILDER 11 -

Asporana Oracle Corporation
09.2007 - 09.2007

Business Intelligence Specialist

Inland Revenue Department
08.2006 - 07.2021

Data Quality Operations Analyst

AMP
07.2005 - 07.2006

Records/Database Administrator

Kāinga Ora - Homes and Communities
02.2005 - 07.2005

M.A - English Literature

Kakatiya University
06.1990 - 04.1993

Post Graduate Diploma - Commercial Software Applications

Indian Institute of Computer Information
03.1989 - 04.1990

B.A - Public Admin Political Sci, English Literature

Kakaitya University
06.1987 - 05.1989

Certificate in Business Administration and Computing Skills - undefined

Whitireia Community Polytechnic

Level 7 -

NZQA
Juliet Lark BasikaSenior Business Intelligence Analyst