Juliette Greene

• Provided administrative support with accurate document preparation and data entry.
• Collaborated with other departments to foster smooth operation of daily processes.
• Contributed to development of operational procedures to improve efficiency and accuracy.
• Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
• Increased customer service success rates by quickly resolving issues.

• Pulled, verified, and packaged items for shipment.
• Prepared shipping documents and invoices, processed payments, and fielded client questions.
• Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
• Reduced order errors with thorough quality control checks before dispatching shipments.
• Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
• Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
• Developed strong relationships with suppliers and carriers, ensuring timely delivery of shipments.
• Organized records of vehicles, schedules and completed orders.
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Facilitated smooth collaboration between departments through clear communication channels.
• Assisted in recruiting, hiring and training of team members.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

• Solved problems timely and effectively, ensuring customer satisfaction.
• Provided administrative support with accurate document preparation and data entry.
• Collaborated with other departments to foster smooth operation of daily processes.
• Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
• Supported financial operations by processing invoices and payments.

• Improved customer satisfaction by promptly addressing concerns and resolving issues.
• Developed strong relationships with carriers and vendors for better service levels and cost savings.
• Fostered a culture of teamwork within the department by encouraging collaboration among staff members across various roles in freight operations.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

• Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
• Maintained accurate computer records of materials weights, bill amounts, and identified variances.
• Enhanced overall productivity by maintaining a well-organized and efficient work area.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Processed required paperwork to expedite handling of shipped and received goods.