Juliyan Thilini

• Assisted in the assembly of products on the production line.
• Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
• Inspected finished products for accuracy and completeness prior to packaging.
• Worked closely with other members of the team to meet deadlines and goals set by management.
• Helped achieve team goals by rotating production lines and daily duties to meet demand.
• Followed safety protocols while operating heavy machinery on the production line.
• Inspected finished products for quality assurance and compliance.
• Collaborated with team members to optimize workflow efficiency.

1. Time Management

Deliver orders promptly and efficiently.

Plan optimal routes to reduce delivery time.

2. Navigation Skills

Use GPS apps (like Google Maps or Waze) to find the fastest and most accurate routes.

Understand local traffic patterns and shortcuts.

3. Customer Service

Communicate politely and clearly with customers.

Handle issues or delays professionally.

4. Attention to Detail

Ensure accurate delivery of food orders.

Double-check order contents before pickup and drop-off.

5. Problem-Solving

Handle unexpected situations (e.g., wrong address, late restaurant orders, roadblocks).

Think quickly to resolve delivery issues.

• Swept and mopped floors, vacuumed carpets, and dusted surfaces.
• Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
• Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
• Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
• Maintained cleaning equipment and materials in a safe and sanitary working condition.

• Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.
• Stocked supplies such as food items and utensils in serving stations, cupboards, refrigerators, and salad bars.
• Operated kitchen equipment safely, including dishwashers, blenders, and food processors.
• Followed health and safety guidelines to prevent accidents and ensure a safe working environment.

Creativity & Artistic Sense

Ability to design custom cakes for different occasions (weddings, birthdays, etc.).

Skilled in combining colors, themes, and textures.

Baking Proficiency

Strong foundation in baking techniques (sponge cakes, fondant, buttercream, etc.).

Knowledge of ingredients, measurements, and baking temperatures.

Cake Decorating Techniques

Expertise in fondant, royal icing, piping, edible painting, sugar flowers, etc.

Experience with modern trends (e.g., geode cakes, mirror glaze, drip cakes).

Customer Service

Communicate clearly with clients to understand their vision and preferences.

Handle custom requests, changes, or complaints professionally.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Understood and followed oral and written directions.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our

products and services.

Exceeded customer satisfaction by finding creative solutions to problems.

Identified needs of customers promptly and efficiently