Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Jullie-annie Vunipola

Auckland

Summary

Greetings, My name is Jullie-Annie Vunipola. I come with strong experience with handling diverse administrative duties and front-office management. Utilizes strong organizational abilities to maintain orderly and efficient office environments. Knowledge of effective communication techniques ensures positive interactions with clients and staff. I am an honest individual that loves to learn and grow, but most importantly making sure everyone leaves with a smile.

Overview

12
12
years of professional experience

Work History

Receptionist Administrator

Golden Stars of Hope and Events
04.2021 - 04.2024
  • Managed customer interactions, both face to face and via phone calls.
  • Handled administrative correspondence and communication.
  • Organized and maintained schedules, ensuring smooth operations.
  • Invoicing, accounting and bookkeeping on XERO
  • Prepared reports and managed documentations .
  • Managed bookings and order processing
  • Maintained a clean, organized, and welcoming reception area.

Call Center Health Advisor

South Seas Healthcare Clinic
02.2020 - 04.2021
  • Managing Bookings/Appointments
  • Handled more than 10 daily inbound and outbound calls from health plan customers.
  • Maintained full and current understanding of available plans, products and services.
  • Educated patients on disease prevention and management strategies, promoting long-term health improvements.
  • Provided compassionate support to patients facing difficult diagnoses or treatment options, alleviating concerns and improving mental wellbeing.

Warehouse Assistant

Euro Corporation
01.2018 - 07.2019
  • Operate Reach and Forklift machinery
  • Pick and packing using RF scanners
  • Administration work
  • Customer service, dealing with customer enquires and orders
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.

Temp Worker

Wrights Recruitment
09.2014 - 08.2016

Company: Fly Way

  • Data entry - Record data from all shipments and quantities going in and out of the warehouse

Company: Pumpkin Patch

  • Pick/Pack orders using RF scanners
  • Stock take, Manually counting each items accurately and correctly
  • cleaning and general work in workplace

Company: Linfox Logistics

  • Pack goods
  • Operate Reach/Counter balance
  • Devanning and Restocking goods

Retail Sales Associate (School Work Experience)

The Warehouse
06.2012 - 06.2012
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • cashier
  • Answered questions about store policies and addressed customer concerns.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Certificate And Diploma - Accounting And Finance

Career Academy
11-2025

Contact Center Representative

NZMA
Auckland, NZ
03-2017

High School Diploma -

James Cook High School
Auckland, NZ
11-2013

Skills

  • Reception management
  • Customer service management
  • Data entry
  • Phone and email etiquette
  • Administration and operations
  • Accounts payable and receivable
  • Database administration
  • Schedule coordination
  • File organization
  • Multi-line phone operation
  • Handling complaints
  • Document management
  • Reception area maintenance
  • Office equipment maintenance
  • Appointment setting

Languages

English
Native or Bilingual
Tonga
Native or Bilingual
Samoan
Native or Bilingual

Interests

  • Music
  • Dancing
  • Spending time with family especially my kids
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Cooking
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • I like working with my hands and fixing things
  • DIY and Home Improvement
  • Camping
  • Fishing

Timeline

Receptionist Administrator

Golden Stars of Hope and Events
04.2021 - 04.2024

Call Center Health Advisor

South Seas Healthcare Clinic
02.2020 - 04.2021

Warehouse Assistant

Euro Corporation
01.2018 - 07.2019

Temp Worker

Wrights Recruitment
09.2014 - 08.2016

Retail Sales Associate (School Work Experience)

The Warehouse
06.2012 - 06.2012

Certificate And Diploma - Accounting And Finance

Career Academy

Contact Center Representative

NZMA

High School Diploma -

James Cook High School
Jullie-annie Vunipola